Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Lithia Springs, GA

Posted Dec 19, 2024

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, delivering orders to customers' cars, and providing excellent customer service. The position requires adherence to food safety procedures, company guidelines, and local laws. Qualifications include the ability to work independently, basic math skills, excellent communication skills, and previous experience in a similar role. The company, a large grocer with nearly 2,800 stores, values its employees and offers opportunities for growth and development.

Cashier

Company: Kroger

Location: Canton, GA

Posted Dec 19, 2024

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company policies. Key tasks include processing transactions, handling various tenders, reporting pricing discrepancies, and ensuring food safety regulations are followed. The role also involves reinforcing safety programs, practicing preventive maintenance, and providing excellent customer service. The company values respect, honesty, integrity, diversity, inclusion, and safety. Minimum qualifications include customer service experience, stress management skills, effective communication, and basic math knowledge. The company, a leading grocer with nearly 2,800 stores, prides itself on fostering a caring and purpose-driven work environment.

Grocery Clerk

Company: Kroger

Location: Buford, GA

Posted Dec 19, 2024

The job description is for a Grocery Clerk at Kroger, a large national grocer. The role involves providing excellent customer service, assisting in meeting sales and profit goals, maintaining a clean and safe environment, and adhering to food safety regulations. Responsibilities include helping customers discover new products, informing them of specials, checking product freshness, and stocking and inventorying merchandise. The ideal candidate should have customer service skills, effective communication, and basic math knowledge. Kroger values respect, honesty, integrity, diversity, inclusion, and safety, and offers growth opportunities for caring, purpose-driven individuals.

Grocery Clerk

Company: Kroger

Location: Canton, GA

Posted Dec 19, 2024

The job description outlines responsibilities for a Grocery Clerk, emphasizing the importance of customer service, product quality, and maintaining a safe environment. Key tasks include assisting customers in finding products, informing them about specials, and ensuring freshness by checking 'sell by' dates. The role also involves stocking shelves, reporting discrepancies, and adhering to food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety, and seeks candidates with customer service skills, stress management abilities, and basic math knowledge. The company, a leading national grocer, prides itself on fostering a positive work environment and employee growth.

Cashier

Company: Kroger

Location: Marietta, GA

Posted Dec 19, 2024

The job description is for a Cashier/Checker role at Kroger, a large grocery chain. The role involves creating a positive customer experience, maintaining a clean and safe environment, and adhering to company values. Responsibilities include greeting customers, processing transactions, handling various payment methods, and ensuring food safety regulations are followed. The ideal candidate should have customer service experience, be able to handle stress, and possess effective communication skills. Kroger emphasizes its commitment to its employees, providing opportunities for growth and a supportive work environment.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Suwanee, GA

Posted Dec 19, 2024

The job description outlines responsibilities for a Courtesy Clerk/Grocery Bagger role, emphasizing exceptional customer service, maintaining a clean and safe environment, and adhering to company values. Key tasks include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring safety. The company, a large grocer with a history of innovation, values employees who are caring, purpose-driven, and hungry to learn, offering opportunities for growth and development.

Grocery Clerk

Company: Kroger

Location: Augusta, GA

Posted Dec 19, 2024

The job description outlines responsibilities for a Grocery Clerk, emphasizing the importance of customer service, product quality, and maintaining a safe environment. Key tasks include assisting customers in finding products, informing them about specials, and ensuring freshness by checking 'sell by' dates. The role also involves stocking shelves, reporting discrepancies, and adhering to food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety, and seeks candidates with customer service skills, stress management abilities, and basic math knowledge. The company, a leading national grocer, prides itself on fostering a positive work environment and supporting employee growth.

Grocery Clerk

Company: Kroger

Location: Carrollton, GA

Posted Dec 19, 2024

The job description outlines the responsibilities of a Grocery Clerk, including providing excellent customer service, maintaining a safe and clean environment, and promoting trust among associates. The company emphasizes its core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Morrow, GA

Posted Dec 19, 2024

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, delivering orders to customers' cars, and providing excellent customer service. The position requires adherence to food safety procedures, company guidelines, and local laws. Qualifications include the ability to work independently, basic math skills, excellent communication skills, and previous experience in a similar role. The company, a large grocer with nearly 2,800 stores, values respect, honesty, integrity, diversity, inclusion, and safety.

FRONT END/ASST DEPT LEADER

Company: Kroger

Location: Suwanee, GA

Posted Dec 19, 2024

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in reaching sales and profit goals, and supervising the Front-end department. Responsibilities include promoting trust and respect, gaining product knowledge, managing cash control, scheduling associates, and adhering to safety regulations. The role requires effective communication, stress management, and the ability to work in a high-paced environment. Qualifications include stress handling, communication skills, basic math, retail experience, and a high school diploma. The company, a large grocer, values its employees and offers opportunities for growth.

Cashier

Company: Kroger

Location: Atlanta, GA

Posted Dec 19, 2024

The job description is for a Cashier/Checker role at Kroger, a large grocery chain. The role involves creating a positive customer experience, maintaining a clean and safe environment, and adhering to company values such as respect, honesty, and integrity. Responsibilities include greeting customers, processing transactions, handling various payment methods, controlling losses, and ensuring food safety regulations are followed. The ideal candidate should have customer service experience, be able to handle stress, and possess effective communication skills. Kroger emphasizes its commitment to its employees, providing opportunities for growth and a supportive work environment.

Bakery/Deli Clerk

Company: Kroger

Location: Kennesaw, GA

Posted Dec 19, 2024

The job description is for a Grocery Clerk (Bakery/Deli) role, which involves preparing items per customer requests, offering product samples, informing customers of specials, and maintaining a clean, safe environment. The role requires excellent customer service, adherence to food safety regulations, and the ability to handle stressful situations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Previous customer service, bakery/deli, or retail experience is beneficial. The company, a large grocer with nearly 2,800 stores, emphasizes creating amazing experiences for customers and employees, and values caring, purpose-driven individuals.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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