Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Cashier

Company: Kroger

Location: Alpharetta, GA

Posted Dec 19, 2024

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company policies. Key tasks include greeting and assisting customers, processing transactions accurately, managing various tenders, controlling loss, reporting pricing discrepancies, and ensuring compliance with food safety regulations. The role also involves reinforcing safety programs, practicing preventive maintenance, and staying updated with ads and promotions. The company values respect, honesty, integrity, diversity, inclusion, and safety, and offers opportunities for growth and development.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Conyers, GA

Posted Dec 19, 2024

The job description outlines responsibilities for a Courtesy Clerk/Grocery Bagger role, emphasizing exceptional customer service, maintaining a clean and safe environment, and adhering to company values. Key tasks include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring food safety. The company, a large grocer with a history of innovation, values employees who are caring, purpose-driven, and hungry to learn, offering opportunities for growth and development.

Agent, Support Now-Grand Opening/International

Company: Chick-fil-A, Inc.

Location: Atlanta, GA

Posted Dec 19, 2024

Support Now is an essential sub-department of Field Operations that provides support to corporate users and quick-service restaurants. The team measures success by speed, accuracy, and experience, and focuses on continuous improvement and strategy to make things better for the future. They offer various technologies and services to Franchisees, and prioritize customer experience and teamwork.

Principal Measurement Lead

Company: Google

Location: Atlanta, GA

Posted Dec 19, 2024

The job posting is for a Measurement Lead role at Google, focusing on privacy-centric measurement. The role involves developing and executing strategies for adopting solutions like Enhanced Conversions for Web and Leads, consulting with clients, and providing thought leadership. The ideal candidate should have extensive experience in digital media, sales, marketing, or product roles, and expertise in privacy-centric measurement products. The position offers a competitive salary range of $135,000-$203,000 + bonus + equity + benefits.

Director, Business Planning

Company: Spectrum

Location: Duluth, GA

Posted Dec 19, 2024

The role involves supporting the operational and financial planning and analysis needs of an assigned business unit. This includes preparing budgets, forecasting, and monthly financial controlling. The individual will build budget models, provide ad hoc reports, and conduct month-end close reviews. They will also work on financial analysis, business case development, and ROI support for capital initiatives. Required skills include strong financial management, analytic, organizational, and communication skills. A Bachelor's Degree in Accounting or Finance is required, with 7+ years of business analysis and planning experience, and 3+ years of management accounting experience.

Sr. Principal Program Lead - Digital Outcomes

Company: Chick-fil-A, Inc.

Location: Atlanta, GA

Posted Dec 19, 2024

Chick-fil-A Inc. is prioritizing the development of technology tools to support staff and Operators, aiming for scalable growth domestically and internationally. The Sr. Principal Program Lead will be responsible for creating and overseeing the Operations Services technology strategic roadmap, collaborating with various departments like Restaurant Development, Field Ops, and DTT. This role involves critical technology product delivery, partnering with leadership for data-driven insights, and making final decisions on technology implementations. The ideal candidate should have 10+ years of experience in systems development, cross-functional team collaboration, and strong computer skills.

Technical Solutions Help Desk (HVS)

Company: McKesson

Location: Alpharetta, GA

Posted Dec 19, 2024

McKesson, a Fortune 10 healthcare company, is hiring for a Full Time Customer Experience Operations Representative position. The role involves handling inbound calls, resolving technical issues, and maintaining updates with customers. The ideal candidate should have at least 12 months of customer service experience with technical troubleshooting skills, excellent communication, and basic computer skills. McKesson offers a competitive compensation package, benefits, and a diverse, inclusive environment.

Pharmacy Intern

Company: CVS Health

Location: Savannah, GA

Posted Dec 19, 2024

CVS Health is offering a 3rd year pharmacy intern role with significant responsibilities, including ensuring patient safety, managing pharmacy operations, and leading with empathy. The role requires strong communication skills, immunization eligibility is preferred, and proficiency in Microsoft Office Suite. The company is committed to improving health care and values fresh ideas and unique contributions.

ECS Digital Account Executive

Company: Salesforce

Location: Atlanta, GA

Posted Dec 19, 2024

Salesforce, a company focused on AI, data, and CRM, is seeking candidates for ECS Digital Account Executive and ECS Enterprise Account Executive roles. These positions involve supporting an enterprise account base, focusing on cross-channel digital marketing solutions. The ideal candidate should have 5-10+ years of sales and account management experience, strong communication skills, and a consultative selling approach. Salesforce values diversity and equality, offering inclusive programs and initiatives. The company is committed to improving the state of the world through business.

Retail Merchandise Associate

Company: The TJX Companies, Inc.

Location: Newnan, GA

Posted Dec 19, 2024

TJ Maxx Store 0012 in Newnan, GA is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company offers a flexible schedule, competitive pay, and a range of benefits including associate discounts, 401(k) contributions, and health insurance. TJ Maxx values diversity and encourages applicants to bring their unique perspectives to work. The position has a starting pay range of $12.00 to $12.50 per hour.

Retail Merchandise Associate

Company: The TJX Companies, Inc.

Location: Marietta, GA

Posted Dec 19, 2024

Marshalls, a retail store, is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company culture is described as supportive, exciting, and ever-changing, with opportunities for career advancement and a range of benefits including discounts, 401(k) contributions, and health insurance. The starting pay is between $12.00 to $12.50 per hour.

Cashier

Company: Kroger

Location: Morrow, GA

Posted Dec 19, 2024

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company policies. Key tasks include greeting and assisting customers, processing transactions efficiently, understanding and managing various tenders, reporting pricing discrepancies, and ensuring compliance with food safety regulations. The role also involves reinforcing safety programs, practicing preventive maintenance, and staying updated with ads and promotions. The company values respect, honesty, integrity, diversity, inclusion, and safety, and offers opportunities for growth and development.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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