Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Cashier

Company: Kroger

Location: Newnan, GA

Posted Dec 19, 2024

Kroger is seeking a Cashier/Checker to provide exceptional customer service and maintain a safe environment. The ideal candidate will have customer service experience, effective communication skills, and knowledge of basic math. They must be able to work in a fast-paced environment and adhere to company policies.

MEAT/CLERK

Company: Kroger

Location: Norcross, GA

Posted Dec 19, 2024

The job description involves performing general clean-up and stock work in the Meat department, providing customer service, and demonstrating the company's core values. Responsibilities include waiting on customers, maintaining cleanliness, ensuring product quality, and adhering to company policies. The role requires effective communication, teamwork, and the ability to work in a fast-paced environment. Past food preparation experience is desired, along with knowledge of employment laws and grocery retail. The company, a large grocer with a history of innovation, values its employees and offers opportunities for growth.

PRODUCE/CLERK

Company: Kroger

Location: Lithia Springs, GA

Posted Dec 19, 2024

The job description is for a position in a grocery store that emphasizes customer service and maintaining a clean, safe environment. The role involves assisting in meeting sales and profit goals, promoting corporate brands, and ensuring product quality. The employee will also handle merchandise, maintain stock, and adhere to safety protocols. Kroger, the employer, highlights its growth from a small Cincinnati store to a nationwide grocer with a focus on employee success and a mission to 'Feed the Human Spirit'.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Gainesville, GA

Posted Dec 19, 2024

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and complying with regulations. Responsibilities include direct patient intervention, maintaining departmental standards, and adhering to HIPAA regulations. The ideal candidate should have a high school diploma, be 18 years old, and have experience in pharmacy clerk roles. The company values respect, honesty, integrity, diversity, inclusion, and safety.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Augusta, GA

Posted Dec 19, 2024

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, delivering orders to customers' cars, and providing excellent customer service. The position requires adherence to food safety procedures, company guidelines, and local laws. Qualifications include the ability to work independently, basic math skills, excellent communication skills, and previous experience in a similar role. The company, a large grocer with nearly 2,800 stores, values respect, honesty, integrity, diversity, inclusion, and safety.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Athens, GA

Posted Dec 19, 2024

The job description involves providing exceptional customer service, treating customers and employees fairly, maintaining a safe and inclusive environment, and adhering to company values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities include supporting health and wellness initiatives, assisting pharmacists, providing a stellar customer experience, understanding and following HIPAA regulations, and maintaining departmental standards. The role requires handling confidential information, performing ordering functions, and complying with food safety and health code regulations. Qualifications include a high school diploma or GED, being 18 years old, and meeting state requirements. Desired qualifications include pharmacy clerk experience and EPRN familiarity. The company, a large grocer with a history of innovation, values its employees and offers opportunities for growth and development.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Buford, GA

Posted Dec 19, 2024

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and complying with regulations. Responsibilities include direct patient intervention, maintaining departmental standards, and adhering to HIPAA regulations. The ideal candidate should have a high school diploma, be 18 years old, and have experience in pharmacy clerk roles. The company values respect, honesty, integrity, diversity, inclusion, and safety.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Atlanta, GA

Posted Dec 19, 2024

The job description outlines responsibilities for a Courtesy Clerk/Grocery Bagger role, emphasizing exceptional customer service, maintaining a clean and safe environment, and adhering to company values. Key tasks include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring food safety. The company, a large grocer with a history of innovation, values employees who are caring, purpose-driven, and hungry to learn, offering opportunities for growth and development.

Services Business Strategy Director (Public Sector)

Company: Salesforce

Location: Atlanta, GA

Posted Dec 19, 2024

Salesforce is seeking a Business Strategy Director to lead impactful teams in delivering transformational strategy engagements. The ideal candidate should have 15+ years of enterprise-level technology transformation experience, Salesforce product knowledge, and the ability to develop industry POVs. Responsibilities include providing industry expertise, positioning and selling large-enterprise consulting engagements, and developing strategic roadmaps. Salesforce is committed to equality and offers competitive compensation based on location, level, and experience.

PRODUCE/CLERK

Company: Kroger

Location: Loganville, GA

Posted Dec 19, 2024

The job description is for a position in a grocery store, emphasizing customer service and maintaining a clean, safe environment. The role involves assisting in meeting sales and profit goals, promoting corporate brands, and ensuring product quality. The employee will also handle merchandise, maintain stock, and adhere to safety protocols. Kroger, the employer, highlights its growth from a small Cincinnati store to the nation's largest grocer, valuing its diverse teams and commitment to feeding the 'Human Spirit'.

Bakery/Deli Clerk

Company: Kroger

Location: Kennesaw, GA

Posted Dec 19, 2024

The job description is for a Grocery Clerk (Bakery/Deli) role, which involves preparing items per customer requests, offering product samples, informing customers of specials, and maintaining a clean, safe environment. The role requires excellent customer service, adherence to food safety regulations, and the ability to handle stressful situations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Previous customer service, bakery/deli, or retail experience is beneficial. The company, a large grocer with nearly 2,800 stores, emphasizes creating amazing experiences for customers and employees, and values caring, purpose-driven individuals.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: College Park, GA

Posted Dec 19, 2024

The job description outlines responsibilities for a Courtesy Clerk/Grocery Bagger role, emphasizing exceptional customer service, maintaining a clean and safe environment, and adhering to company values. Key tasks include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring safety. The company, a large grocer with a history of innovation, values employees who are caring, purpose-driven, and hungry to learn, offering opportunities for growth and development.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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