Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

PHARMACY/CERTIFIED TECH (0580060)

Company: Kroger

Location: Alpharetta, GA

Posted Dec 19, 2024

The job description is for a pharmacy technician role at Kroger, emphasizing exceptional customer service, adherence to HIPAA regulations, and maintaining necessary certifications. Responsibilities include supporting health and wellness initiatives, assisting pharmacists, providing stellar customer experiences, and ensuring compliance with sanitation and safety regulations. Kroger, America's largest grocer, values its diverse teams and offers growth opportunities. The role requires a high school diploma or GED, ability to handle confidential information, and relevant registration or certification.

Bakery/Deli Clerk

Company: Kroger

Location: Atlanta, GA

Posted Dec 19, 2024

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness, and promoting a positive customer experience. The role involves using bakery equipment, adhering to food safety regulations, and maintaining a clean, safe environment. The ideal candidate should possess customer service skills, stress management abilities, effective communication, basic math knowledge, and the capacity to obtain a food handler's permit. Previous bakery or deli experience is beneficial. The company values respect, honesty, integrity, diversity, inclusion, and safety.

STARBUCKS/AST BARISTA

Company: Kroger

Location: Smyrna, GA

Posted Dec 19, 2024

The job description involves providing exceptional customer service in a safe and clean environment, promoting an inclusive work culture, and adhering to company values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities include fostering trust and respect among associates, gaining product knowledge, collaborating with team members, setting performance goals, and maintaining food safety standards. The company, a large grocer with a history of innovation, values its employees and offers opportunities for growth and development.

STORE/NIGHT CLERK

Company: Kroger

Location: Decatur, GA

Posted Dec 19, 2024

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in meeting sales and profit goals, and embracing the company's core values. Responsibilities include promoting trust among associates, answering customer queries, maintaining product knowledge, ensuring product freshness, adhering to food safety regulations, and reinforcing safety programs. The ideal candidate should have stress management skills, basic math knowledge, and effective communication. Kroger, a large national grocer, values its diverse teams and aims to provide growth opportunities.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Atlanta, GA

Posted Dec 19, 2024

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, delivering orders to customers' cars, and providing excellent customer service. The position requires adherence to food safety procedures, company guidelines, and local laws. Qualifications include the ability to work independently, basic math skills, excellent communication skills, and previous experience in personal shopping, production, or cashier roles. The company, a large grocer with a history of innovation, values its employees and offers opportunities for growth and development.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Decatur, GA

Posted Dec 19, 2024

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, delivering orders to customers' cars, and providing excellent customer service. The position requires adherence to food safety procedures, company guidelines, and local laws. Qualifications include the ability to work independently, basic math skills, excellent communication skills, and previous experience in personal shopping, production, or cashier roles. The company, a large grocer with a history of innovation, values its employees and offers opportunities for growth and development.

Cashier

Company: Kroger

Location: Macon, GA

Posted Dec 19, 2024

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company policies. Key tasks include greeting and assisting customers, processing transactions efficiently, understanding and managing various tenders, reporting pricing discrepancies, and ensuring compliance with food safety regulations. The role also involves reinforcing safety programs, practicing preventive maintenance, and staying updated with ads and promotions. The company values respect, honesty, integrity, diversity, inclusion, and safety, and offers opportunities for growth and development.

MEAT/CLERK

Company: Kroger

Location: Norcross, GA

Posted Dec 19, 2024

The job description involves performing general clean-up and stock work in the Meat department, providing customer service, and demonstrating the company's core values. Responsibilities include waiting on customers, maintaining cleanliness, ensuring product quality, and adhering to company policies. The role requires effective communication, teamwork, and the ability to work in a fast-paced environment. Past food preparation experience is desired, along with knowledge of employment laws and grocery retail. The company, a large grocer with a history of innovation, values its employees and offers opportunities for growth.

Bakery/Deli Clerk

Company: Kroger

Location: Lithia Springs, GA

Posted Dec 19, 2024

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness, and promoting a positive customer experience. The role involves using bakery equipment, adhering to food safety regulations, and maintaining a clean, safe environment. The ideal candidate should possess customer service skills, stress management abilities, effective communication, basic math knowledge, and the capacity to obtain a food handler's permit. Previous bakery or deli experience is beneficial. The company values respect, honesty, integrity, diversity, inclusion, and safety.

PHARMACY/TECHNICIAN

Company: Kroger

Location: Buford, GA

Posted Dec 19, 2024

The job description involves providing exceptional customer service, promoting health and wellness, and adhering to HIPAA regulations. Responsibilities include assisting pharmacists, maintaining a clean environment, and ensuring accurate product dispensing. The role requires understanding and following various company guidelines, including those related to inventory management, food safety, and sanitation. Qualifications include a high school diploma, being 18 years old, and meeting state requirements. Familiarity with EPRN and pharmacy clerk experience is desired. The company, a large grocer with a history of innovation, values respect, honesty, integrity, diversity, inclusion, and safety.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Decatur, GA

Posted Dec 19, 2024

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, delivering orders to customers' cars, and providing excellent customer service. The position requires adherence to food safety procedures, company guidelines, and local laws. Qualifications include the ability to work independently, basic math skills, excellent communication skills, and previous experience in personal shopping, production, or cashier roles. The company, a large grocer with a history of innovation, values its employees and offers opportunities for growth and development.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Canton, GA

Posted Dec 19, 2024

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, delivering orders to customers' cars, and providing excellent customer service. The position requires adherence to food safety procedures, company guidelines, and local laws. Qualifications include the ability to work independently, basic math skills, excellent communication skills, and previous experience in personal shopping, production, or cashier roles. The company, a large grocer with nearly 2,800 stores, values its employees and offers opportunities for growth and development.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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