Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

HR Transformation Manager

Company: Accenture

Location: Atlanta, GA

Posted Dec 04, 2024

Accenture's Talent & Organization / Human Potential Practice is seeking an HRT Manager to help grow their team. The role involves using digital technologies to build HR capabilities, supporting workforce experience strategies, identifying HR tools for business needs, advising on digital transformation, and implementing new HR processes. The ideal candidate should have at least 3 years of experience in HR areas like assessment, process design, IT strategy, operational model design, organizational design, analytics, and RPA. Familiarity with HR cloud-based tools and digital tools is required. Accenture is committed to diversity and inclusion, and offers growth opportunities in business development and practice building.

Application Security Consultant

Company: Accenture

Location: Atlanta, GA

Posted Dec 04, 2024

Accenture is a global firm offering innovative solutions across 40+ industries in 120+ countries. They are seeking an Application Security Consultant with at least 3 years of IT team management and 2 years of secure development methodologies experience. The role involves assisting teams, creating solutions, and providing consultative guidance for clients. The consultant will help implement traditional Application Security capabilities and modern DevSecOps solutions. Key responsibilities include leading proposal development, partnering for business development, and mentoring team members. The ideal candidate should have a Bachelor's degree in a technical field, relevant certifications, and experience with DevOps CI/CD tools, application container tools, and cloud services.

SAP Sales and Service Cloud (SAP Cloud for Customer - C4C)

Company: Accenture

Location: Atlanta, GA

Posted Dec 04, 2024

Accenture's SAP practice employs design thinking, agile methods, and cutting-edge tech like IoT, automation, and AI. They've developed myConcerto, an SAP and Accenture fusion aiding clients' success. Accenture trains employees on new SAP modules and offers community support. The company boasts over 70 SAP awards, being the top partner for SAP SuccessFactors, Ariba, Hybris, FieldGlass, Concur, and more. The role requires 2+ years in SAP SD, at least one end-to-end SAP Commerce Cloud/CX/Hybris project, and a bachelor's degree or equivalent work experience.

MIRS Accounting Intercompany Senior Analyst

Company: Accenture

Location: Atlanta, GA

Posted Dec 04, 2024

Accenture, a global professional services firm, is seeking a MIRS Accounting Intercompany Senior Analyst. The role involves managing intercompany accounting tasks including ReconNET and Cadency Certification reconciliations, resolving discrepancies, and preparing client reports. The ideal candidate should have 3+ years of accounting experience, strong intercompany experience, and analytics skills. Corporate finance understanding and PeopleSoft experience are preferred. Accenture is committed to diversity and inclusion, offering competitive compensation and benefits. The role is based in various US locations including Atlanta, Louisville, Nashville, Austin, Houston, and Irving, Texas.

Salesforce CPQ Functional Lead

Company: Accenture

Location: Atlanta, GA

Posted Dec 04, 2024

Accenture is inviting experienced Salesforce professionals to join their team to champion innovation and transform leading organizations globally. The role involves expanding experience with over 200 Salesforce tools, leading solution development, and benefiting from a long-standing Salesforce partnership. Key responsibilities include defining project scope, managing resources, and leading client workshops. The ideal candidate should have 3+ years of Quote to Cash - CPQ/CLM implementation experience, preferably within the Salesforce platform, and possess strong communication and technical skills.

Supply Chain & Operations Manufacturing Strategy Consultant / Manager

Company: Accenture

Location: Atlanta, GA

Posted Dec 04, 2024

The job posting is for a Strategy Consulting expert with extensive experience in Manufacturing Strategy and Industry X Technologies. The role involves advising clients on data-driven strategies to achieve strategic, financial, and operational goals. The consultant will support clients across various industries to address issues related to digital factory strategy, operating model strategy, manufacturing network strategy, strategic cost reduction, and M&A synergies. The role requires skills in operating model architecture, advanced analytics, manufacturing process excellence, and team leadership. The company values diversity, inclusion, and offers competitive compensation and benefits. The job is located in multiple U.S. cities.

Java Developer

Company: Accenture

Location: Atlanta, GA

Posted Dec 04, 2024

Accenture, a leading systems integrator for major cloud providers, is seeking a passionate Java Engineer with at least 3 years of experience. The role involves working in a fast-paced agile environment, solving complex problems, and contributing to the development of cloud-native solutions. Accenture is committed to diversity, inclusion, and employee development, having been recognized as one of Fortune's 100 Best Companies To Work For for 10 consecutive years.

Salesforce Lightning Developer

Company: Accenture

Location: Atlanta, GA

Posted Dec 04, 2024

Accenture is offering a Salesforce Technical Consultant / Developer (Lightning) position, inviting candidates with at least 2 years of web application development experience and 6 months of Salesforce Lightning platform customization. The role involves developing high-performing solutions, conducting needs assessments, and assisting in client and staff development. Key responsibilities include analyzing business requirements, implementing Salesforce solutions, participating in development workstreams, and maintaining client relations. Preferred skills include prototyping, experience with JavaScript frameworks, and Salesforce Communities development. Accenture is committed to diversity and equal employment opportunities.

Team Leader

Company: Pactiv

Location: Conyers, GA

Posted Dec 04, 2024

Pactiv Evergreen Inc. is seeking a Supervisor for a 12-hour production shift. The role involves overseeing safety, quality, cost, delivery, and productivity for at least 20 hourly employees. Key responsibilities include troubleshooting complex processes, ensuring quality product, managing problem-solving and continuous improvement, and communicating effectively with all levels of operation. Required skills include hands-on leadership, mechanical aptitude, analytical and problem-solving skills, project management, strong technical skills, and excellent communication. The company offers competitive pay, growth potential, various insurances, a 401(k) match, training opportunities, and on-the-job learning. Pactiv Evergreen Inc. is committed to diversity and inclusion, and is an Equal Opportunity Employer.

SAP S/4 Program & Project Manager

Company: Accenture

Location: Atlanta, GA

Posted Dec 04, 2024

Accenture's SAP practice in the South emphasizes design thinking, agile methodologies, and smart tech for automation and AI. They focus on training employees in S/4HANA and cloud products, fostering a dynamic work environment with top clients across industries. Accenture's regional focus provides a strong community and recognition, with numerous SAP awards. The role requires at least 4 years of professional experience, 2 years in complex SAP programs, 1 year managing teams, and familiarity with S/4 HANA and Agile/Hybrid models. Bonus points for SAP certifications, multiple full lifecycle implementations, and active PMI or Agile certifications.

Product Manager

Company: Accenture

Location: Atlanta, GA

Posted Dec 04, 2024

Accenture, a leading systems integrator for major cloud providers, is seeking a Product Manager with 3+ years of experience. The role involves identifying and solving top problems, facilitating trade-off decisions, and managing stakeholder relationships. Accenture is committed to innovation, skill development, and fostering an inclusive environment. The position is office-based, Monday - Friday, post CDC guidelines. Travel is currently restricted to client-essential activities due to COVID-19. Qualifications include a Bachelor's degree, Agile experience, and exposure to front-end and backend development.

SC&O Transportation Senior Manager

Company: Accenture

Location: Atlanta, GA

Posted Dec 04, 2024

Accenture is seeking a Senior Manager for Supply Chain & Operations Transportation Logistics. The role involves developing strategies and operating models for clients, integrating fulfillment functions, and connecting suppliers and customers across the extended supply chain. The ideal candidate will have at least 8 years of experience in domestic transportation functions, process improvement, and project management. They should possess strong analytical skills, leadership abilities, and experience in an operations/consulting setting. The role requires 80% travel, currently restricted to client-essential activities due to COVID-19. Accenture offers a competitive salary range of $200,000 - $205,999 in Colorado, with a commitment to diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges for Customer Success Manager roles by seniority?
Junior CSMs (0‑2 years) earn $70,000–$90,000. Mid‑level (2‑5 years) $90,000–$120,000. Senior (5‑10 years) $120,000–$160,000. Director $160,000–$200,000. VP $200,000+ plus equity.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include data analytics, SQL, Excel, NPS and CSAT expertise, upsell and cross‑sell strategy, account management, and communication. Certifications that boost credibility are Gainsight Certified Success Manager, Salesforce Administrator, Zendesk Admin, Intercom Specialist, ChurnZero Certified, and SuccessHacker CS Manager certification.
Can Customer Success Manager positions be worked remotely?
Yes. 80% of listings allow remote or hybrid work. Companies like Snowflake, HubSpot, GoToAssist, and Atlassian offer full remote CSM roles with cloud‑based tools, weekly virtual check‑ins, and asynchronous collaboration.
What career progression pathways exist for Customer Success Managers?
Typical ladder: CSM Analyst → Customer Success Manager → Senior CSM → Enterprise Enablement CSM → Director of Customer Success → VP of Customer Success → Chief Customer Officer. Each step adds responsibility for larger accounts, strategy, and team leadership.
What industry trends should Customer Success Managers be aware of?
Key trends include AI‑driven predictive churn, automated onboarding workflows, usage‑based pricing models, omnichannel support via chatbots, data‑centric success platforms, and a growing focus on expansion revenue as a KPI.

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