Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Contract Support Associate: Decatur, GA Onsite

Company: CBRE

Location: Decatur, GA

Posted Dec 04, 2024

Global Workplace Solutions (GWS) is seeking an individual to provide operational and financial support to the Account Leader and their team. The role involves ensuring consistent delivery of core operational and financial outputs, supporting the Account Leader with monthly Account Review packs, and compiling monthly client reporting. The candidate will also be responsible for understanding the contract, managing financial and operational systems, coordinating vendors, and acting as the first point of contact for requests. The ideal candidate should have 2+ years of experience in contract management, client care, and financial institutions, with strong communication, reasoning, and financial skills. CBRE offers a competitive benefits program, opportunities for career growth, and a commitment to diversity, equity, and inclusion.

Diesel Technician/Mechanic II

Company: Penske Motor Group

Location: Valdosta, GA

Posted Dec 04, 2024

Penske is seeking a skilled Technician for a stable career with growth opportunities in Valdosta, GA. The role involves performing preventative maintenance and repairs on a diverse fleet of vehicles, with potential for advancement and ongoing training. The company offers competitive wages, shift differentials, and excellent benefits. Qualified candidates should have 3+ years of vehicle maintenance experience, a valid driver's license, and relevant certifications. The position requires working weekdays, evenings, weekends, and holidays based on business needs.

Customer Success Area Lead (Hybrid)

Company: Salesforce

Location: Atlanta, GA

Posted Dec 04, 2024

Salesforce, a leading company in CRM, AI, and data, is seeking a Customer Success Area Lead. The role involves collaborating with internal teams to prevent customer attrition, strategize retention, and ensure customers receive necessary support. The ideal candidate should have 6+ years in Sales, Customer Success, or related fields, proficiency in Salesforce's product suite, and a proven track record in relationship building. This is an office-flexible role, requiring 3 days in-office per week. Salesforce is committed to equality and diversity, offering inclusive benefits and initiatives.

Senior Actuary - Large Group

Company: CVS Health

Location: Atlanta, GA

Posted Dec 04, 2024

CVS Health is seeking a dual-role actuary for Commercial Large Group Trend and Rate Review, emphasizing a human-centric approach to healthcare. The role involves trend analytics, communication with senior leaders, and collaboration with various teams. Required qualifications include a Bachelor's degree, 5+ years of actuarial experience, and ASA or FSA designation. Preferred qualifications include FSA designation and experience in a fast-paced environment. The pay range is $75,400.00 - $182,549.40, with additional benefits.

Pharmacy Manager

Company: Walmart

Location: Columbus, GA

Posted Dec 04, 2024

The Pharmacist in Charge position at Walmart is a fast-paced role that requires strong clinical knowledge and business acumen. The ideal candidate will be an advocate for patient-centered care, adaptable to diverse patient backgrounds, and passionate about community involvement. They will lead by example, inspiring staff to deliver high-quality patient care and drive business growth. The role involves comprehensive patient care, sales and profit driving in Pharmacy and OTC areas, community outreach, and compliance with legal policies. The position offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and time-off benefits.

Warehouse Operations Manager - 2nd Shift

Company: GXO

Location: Lithia Springs, GA

Posted Dec 04, 2024

GXO is seeking an Operations Manager for a 2nd Shift position, Monday - Friday, 3:00pm - 11:00pm. The role involves overseeing critical areas to ensure smooth operations, communicating with customers, vendors, and team members, and maintaining quality objectives. The company offers competitive compensation, generous benefits, and a positive work environment. Essential requirements include 4 years of relevant work experience, proficiency in Microsoft Office, and the ability to work flexible hours. Bonus skills include a Bachelor's degree in Logistics, AS9100 or ISO experience, and knowledge of Lean, Six Sigma, and Continuous Process Improvement.

Business Office Associate - Part Time

Company: CarMax

Location: Savannah, GA

Posted Dec 04, 2024

This job posting is for a Business Office Associate position at CarMax in Savannah, Georgia. The role involves providing exceptional customer service, facilitating sales, auction, and appraisal processes, managing cash, processing paperwork, and mentoring new associates. Key responsibilities include greeting customers, answering queries, handling incoming calls, processing sales paperwork, managing multiple pay types, and maintaining DMV-related paperwork. The position requires strong organizational skills, attention to detail, and the ability to multitask in a deadline-oriented environment. The work environment is described as pleasant but noisy, with potential for extended standing or walking, and various work schedules including nights, weekends, and holidays.

Member Specialist

Company: Walmart

Location: Gainesville, GA

Posted Dec 04, 2024

This job posting describes a retail position at Sam's Club, where the employee will provide member service, maintain store operations, and ensure compliance with company policies and procedures. The job offers competitive pay, performance-based bonus awards, health benefits, financial benefits, and other great benefits.

(USA) Coach/Ops Mgr Trainee

Company: Walmart

Location: La Grange, GA

Posted Dec 04, 2024

The role involves leading and developing teams effectively through teaching, training, and active listening. This includes touring stores, providing feedback, and communicating with associates at all levels regarding store operations and business initiatives. The individual will model exceptional customer service, resolve customer issues, and drive financial performance and sales. They will also supervise and develop hourly associates, ensuring compliance with company policies and promoting a culture of belonging. The role requires respect for individuals, integrity, customer focus, and a strive for excellence.

Retail Merchandising Supervisor

Company: Staples

Location: Peachtree City, GA

Posted Dec 04, 2024

Staples is hiring for Merchandising & Inventory Supervisors, offering full-time hours, generous paid time off, career development, and comprehensive benefits. The role involves managing inventory, executing product activities, delivering exceptional customer service, and coaching a team. Essential skills include flexibility, team management, and ability to multitask. Preferred experience includes key holder experience in retail.

Deliver Driver (NON CDL)

Company: Aarons

Location: Lithia Springs, GA

Posted Dec 04, 2024

Aaron's is hiring Delivery Drivers with a pay range of $14 to $16. The role involves a variety of tasks including driving, installing, and demonstrating merchandise, as well as assisting in the store. The job description highlights the dynamic nature of the role, with every day bringing new challenges and opportunities to connect with the community. Aaron's presents this position as a potential stepping stone for career advancement, with possible progression to roles such as Customer Accounts Advisor, Sales Manager, Customer Accounts Manager, and General Manager. The company values strong communication skills, a working knowledge of electronics, and a desire to help customers. Physical requirements include the ability to lift up to 50 lbs without help and 300 lbs with a dolly, and the capacity to work in all weather conditions.

Teller Bilingual 20 Hours - Jimmy Carter Blvd, Norcross GA

Company: Wells Fargo

Location: Norcross, GA

Posted Dec 04, 2024

Wells Fargo is seeking a Teller in their Consumer, Small & Business Banking division. The role involves supporting customer engagement, processing transactions, and sharing digital solutions. The company is recognized as a top workplace for career growth. Required qualifications include 6+ months of customer interaction experience and bilingual proficiency in Spanish/English. Desired qualifications include a customer service focus, experience with complex transactions, and ability to educate customers on mobile banking. The job involves working most Saturdays and passing a language assessment.

Frequently Asked Questions

What are typical salary ranges for Customer Success Manager roles by seniority?
Junior CSMs (0‑2 years) earn $70,000–$90,000. Mid‑level (2‑5 years) $90,000–$120,000. Senior (5‑10 years) $120,000–$160,000. Director $160,000–$200,000. VP $200,000+ plus equity.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include data analytics, SQL, Excel, NPS and CSAT expertise, upsell and cross‑sell strategy, account management, and communication. Certifications that boost credibility are Gainsight Certified Success Manager, Salesforce Administrator, Zendesk Admin, Intercom Specialist, ChurnZero Certified, and SuccessHacker CS Manager certification.
Can Customer Success Manager positions be worked remotely?
Yes. 80% of listings allow remote or hybrid work. Companies like Snowflake, HubSpot, GoToAssist, and Atlassian offer full remote CSM roles with cloud‑based tools, weekly virtual check‑ins, and asynchronous collaboration.
What career progression pathways exist for Customer Success Managers?
Typical ladder: CSM Analyst → Customer Success Manager → Senior CSM → Enterprise Enablement CSM → Director of Customer Success → VP of Customer Success → Chief Customer Officer. Each step adds responsibility for larger accounts, strategy, and team leadership.
What industry trends should Customer Success Managers be aware of?
Key trends include AI‑driven predictive churn, automated onboarding workflows, usage‑based pricing models, omnichannel support via chatbots, data‑centric success platforms, and a growing focus on expansion revenue as a KPI.

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