Customer Success Manager Jobs in Atlanta, GA

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Looking for Customer Success Manager jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Atlanta, GA area.

Branch Office Administrator

Company: Edward Jones

Location: Rome, GA

Posted Dec 03, 2024

Edward Jones is seeking a Branch Office Administrator (BOA) for a full-time position in Rome, GA. The role involves working closely with Financial Advisors to help clients achieve their long-term financial goals. BOAs are valued members of the client team, with responsibilities including delivering exceptional service, participating in annual business planning, and identifying opportunities for additional services. The company offers comprehensive training, a supportive network, and competitive compensation. Benefits include medical, dental, vision coverage, disability insurance, a 401k plan, and more. The ideal candidate should have strong relationship-building skills, the ability to work independently, and proficiency in office technology.

IBM Sterling OMS Lead

Company: Infosys

Location: Atlanta, GA

Posted Dec 03, 2024

Infosys is hiring for an IBM OMS Sterling Lead position. The role involves leading various stages of engagements, providing technical expertise, understanding client's business processes, and ensuring successful implementation of IBM Sterling Order Management software. Responsibilities include requirement gathering, fit-gap analysis, system architecture design, application design, development, testing, and deployment. The candidate should mentor project team members and deliver high-quality solutions. The role is part of a learning culture with teamwork and collaboration encouraged.

Pharmacy Manager

Company: Walmart

Location: Hinesville, GA

Posted Dec 03, 2024

The Pharmacist in Charge position at Walmart Rx Manager is a fast-paced role requiring strong clinical knowledge and business acumen. The ideal candidate will be an advocate for patient-centered care, adaptable to diverse patient backgrounds, and passionate about community involvement. They will lead by example, inspiring staff to deliver high-quality patient care and drive business growth. The role involves comprehensive patient care, sales and profit driving in Pharmacy and OTC areas, community outreach, and compliance with legal policies. The position offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and time-off benefits.

Senior Sales Engineer

Company: Eaton

Location: Atlanta, IL

Posted Dec 03, 2024

Eaton's Electrical Sector is recruiting for a Senior Sales Engineer role, which is a home-based position with consideration for candidates residing within 50 miles of Peoria, IL; Bloomington, IL; Decatur, IL; Champaign, IL or Springfield, IL. The role involves building relationships with key customers, executing sales plans, and collaborating cross-functionally to provide customer-centric solutions. Eaton values ethical practices, environmental impact, and improving lives through their products and services. The ideal candidate should possess technical knowledge, strong relationship-building skills, and the ability to leverage internal stakeholders. The compensation range for this full-time position is $97,500 - $143,000.

HR Service Delivery - Associate

Company: Morgan Stanley

Location: Alpharetta, GA

Posted Dec 03, 2024

Morgan Stanley is hiring an HR Associate for its Alpharetta HCM Service Delivery team. The role involves providing operational and advisory support to HR business partner teams and employees, focusing on processes across the employee lifecycle. Key responsibilities include day-to-day support for HR matters, high-quality support to HR Business Partners, managing job change transactions, partnering with global HR colleagues, project managing activities, suggesting process improvements, and ensuring service delivery standards are met. The ideal candidate will have a Bachelor's degree, relevant professional experience, strong interpersonal skills, ability to multitask, and proficiency in Microsoft Office. Morgan Stanley offers competitive compensation, comprehensive benefits, and a culture committed to diversity and inclusion.

Patient Care Technician

Company: DaVita

Location: Peachtree City, GA

Posted Dec 03, 2024

DaVita is inviting applications for a Patient Care Technician role in an outpatient dialysis center. This position offers an opportunity to start a career in healthcare with comprehensive training. The role involves direct patient care, monitoring patients, and educating them about kidney dialysis. DaVita provides a supportive work environment with benefits and opportunities for career advancement through programs like Clinical Ladders and tuition assistance for nursing degrees.

B2B Channel Partner, Director

Company: Mastercard

Location: Atlanta, GA

Posted Dec 03, 2024

Mastercard is seeking a B2B Partnership Director to drive customer success and expand relationships with B2B network partners. The role involves coordinating with internal teams, developing partnerships, and transforming B2B payments. The ideal candidate should have sales and partnership experience, be strategic, solution-oriented, and detail-oriented. They should also have experience managing matrixed organizations and leading them to success. The role offers a competitive salary and benefits, including health insurance, flexible spending accounts, and paid leaves.

Warehouse Associate/Equipment Operator

Company: Global Industrial

Location: Buford, GA

Posted Dec 03, 2024

Global Industrial, a leading industrial equipment and supplies provider for over 70 years, is seeking a Warehouse Associate. Key responsibilities include operating a Cherry Picker and/or Reach Truck, using an RF scanner, assembling orders, and assisting with inventory. Previous experience with material handling equipment and RF scanners is required. The role involves continuous lifting of up to 75 lbs and standing for the entire shift in a fast-paced environment.

Teacher at Saint Thomas More School

Company: KinderCare Learning Companies

Location: Decatur, GA

Posted Dec 03, 2024

KinderCare Learning Companies, a recognized early childhood education provider, is seeking a Teacher to join their team in Decatur, Georgia. The role involves implementing KinderCare's curriculum, creating a nurturing environment, partnering with parents, and supporting the center's success. The company offers comprehensive benefits, including discounted child care, mental health support, and health and wellness programs. KinderCare is committed to providing high-quality child care to all families, regardless of their background or location.

Insurance Agent (Base salary + Uncapped commissions)

Company: Comparion Insurance Agency

Location: Kennesaw, GA

Posted Dec 03, 2024

Comparion Insurance Agency is seeking a Sales Agent for an in-office position in Kennesaw, GA. The role involves building local networks and relationships, with a typical first-year compensation ranging from $55k - $75k. Top performers can earn over $100k. The agency offers uncapped pay, recognition, paid training, sales support, comprehensive benefits, and opportunities for career growth. Preferred qualifications include previous sales experience, a state insurance license, and strong communication and relationship-building skills.

Pharmacy Technician

Company: CVS Health

Location: Augusta, GA

Posted Dec 03, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing prescriptions, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more. CVS Health values accountability, caring, collaboration, innovation, and integrity.

Sr. Director, B2B Payments

Company: Visa

Location: Atlanta, GA

Posted Dec 03, 2024

Visa is seeking a Senior Director for B2B Payments to shape the company's B2B payment product offerings and market positioning. The role involves developing and executing product strategies to accelerate business growth, including the launch of next-gen B2B payment solutions. The ideal candidate should have extensive experience in commercial/B2B payments, strategic leadership, and product development. Responsibilities include defining product strategy, developing compelling product narratives, collaborating with regional partners, and commercializing products globally. The role requires a strong team culture, thought leadership, and the ability to inspire others with a clear vision.

Frequently Asked Questions

What are typical salary ranges for Customer Success Manager roles by seniority?
Junior CSMs (0‑2 years) earn $70,000–$90,000. Mid‑level (2‑5 years) $90,000–$120,000. Senior (5‑10 years) $120,000–$160,000. Director $160,000–$200,000. VP $200,000+ plus equity.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include data analytics, SQL, Excel, NPS and CSAT expertise, upsell and cross‑sell strategy, account management, and communication. Certifications that boost credibility are Gainsight Certified Success Manager, Salesforce Administrator, Zendesk Admin, Intercom Specialist, ChurnZero Certified, and SuccessHacker CS Manager certification.
Can Customer Success Manager positions be worked remotely?
Yes. 80% of listings allow remote or hybrid work. Companies like Snowflake, HubSpot, GoToAssist, and Atlassian offer full remote CSM roles with cloud‑based tools, weekly virtual check‑ins, and asynchronous collaboration.
What career progression pathways exist for Customer Success Managers?
Typical ladder: CSM Analyst → Customer Success Manager → Senior CSM → Enterprise Enablement CSM → Director of Customer Success → VP of Customer Success → Chief Customer Officer. Each step adds responsibility for larger accounts, strategy, and team leadership.
What industry trends should Customer Success Managers be aware of?
Key trends include AI‑driven predictive churn, automated onboarding workflows, usage‑based pricing models, omnichannel support via chatbots, data‑centric success platforms, and a growing focus on expansion revenue as a KPI.

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