Customer Success Manager Jobs in Chicago, IL

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Looking for Customer Success Manager jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Chicago, IL area.

Overnight Security Guard: Full-Time

Company: PalAmerican Security

Location: Chicago, IL

Posted Jul 08, 2025

As an Unarmed Security Guard, you will play a crucial role in maintaining the safety and security of multiple sites, ensuring a positive atmosphere for…

Sales Representative/Merchandiser

Company: Cordialsa USA

Location: Chicago, IL

Posted Jul 07, 2025

Valid driver's license and proof of insurance. The position requires driving to grocery store customers. Ensure the effective implementation of all Marketing…

Trade Show Security Officer

Company: United Security Services

Location: Chicago, IL

Posted Jul 07, 2025

Act to enforce client & facility regulations and directives for the site pertaining to exhibitors, guests, organizers personnel, visitors, and premises.

Executive Chef

Company: Ambar Restaurant - Chicago

Location: Chicago, IL

Posted Jul 07, 2025

Strong leadership skills with a passion for training, developing, and elevating teams. Manage food and labor costs, inventory, vendor relationships, and kitchen…

Project Manager - Healthcare - Chicago

Company: Michael Page

Location: Chicago, IL

Posted Jul 08, 2025

Train and develop the project team. Our client is a design/build developer who specialize in K-12 and healthcare projects including but not limited to…

HVAC Service Technician

Company: Aire Serv

Location: Brookfield, IL

Posted Jul 08, 2025

Valid driver's license and clean driving record. We employ a front-line service system that, when followed, will consistently generate 5-star reviews.

Project Manager - Multifamily Projects - Chicago

Company: Michael Page

Location: Chicago, IL

Posted Jul 08, 2025

Ability to hire, train, and develop a team of Project Managers. Car allowance and gas compensation included. Experience on mid to large size projects.

Project Manager - Multifamily Developer

Company: Michael Page

Location: Chicago, IL

Posted Jul 08, 2025

The Project Manager is responsible for scheduling, oversight of construction and communication with project team. Bonus per project (up to 12%).

HVAC Refrigeration Service Technician

Company: Nextech

Location: Downers Grove, IL

Posted Jul 08, 2025

EPA certification and a valid driver’s license. Diagnose and repair HVAC/R systems, including electrical, mechanical, and electronic components.

HVAC Service Technician

Company: Aire Serv

Location: Berkeley, IL

Posted Jul 08, 2025

Valid driver's license and clean driving record. We employ a front-line service system that, when followed, will consistently generate 5-star reviews.

Customer Service Representative

Company: United Gasket Corp

Location: Cicero, IL

Posted Jul 07, 2025

We are a manufacturing company looking for a Customer Service Representative whose main responsibility is to process customer purchase orders by creating…

Brand Ambassador - Sales Associate

Company: Jonathon Wesley

Location: Itasca, IL

Posted Jul 08, 2025

Safe driving record, valid driver’s license, and dependable transportation with valid insurance. Minimum requirement of a high school diploma, bachelor’s degree…

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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