Customer Success Manager Jobs in Chicago, IL

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Looking for Customer Success Manager jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Chicago, IL area.

Senior Lead Software Engineer, Back End

Company: Capital One

Location: Chicago, IL

Posted Jun 05, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Principal Technology Architect - MFG

Company: Infosys

Location: Chicago, IL

Posted Jun 07, 2025

You will identify technology big bets, develop solution propositions around them, do solution prototypes and proactively take it to the market.

Manual Lathe Machinist II

Company: American Roller Company

Location: Chicago, IL

Posted Jun 06, 2025

*Technical Skills:* Ability to read technical drawings and use micrometers, gauges, and other precision measuring tools. Keep the working area clean and safe.

Multi-Location Retail Inventory Associate

Company: Room & Board

Location: Chicago, IL

Posted Jun 07, 2025

Maintain welcoming stock room environments that are safe, organized, efficient and support the selling teams and the customer experience.

People and Compensation Data Analyst

Company: Optiver

Location: Chicago, IL

Posted Jun 06, 2025

Bachelor's degree in a quantitative, business, or related field. Proficient in Excel; familiarity with data visualization tools like Power BI or Tableau is a…

CUSTOMER SVC/CLERK

Company: Mariano's

Location: Chicago, IL

Posted Jun 05, 2025

Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink…

Senior, Software Engineer, Backend (Java)

Company: Capital One

Location: Chicago, IL

Posted Jun 05, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

AEM Backend Lead Developer

Company: Infosys

Location: Chicago, IL

Posted Jun 04, 2025

You will create detailed design artifacts like program specifications, test plans; and independently develop and review code and contribute to the go-live plan.

Graphic Designer

Company: AlphaGraphics - US715

Location: Chicago, IL

Posted Jun 06, 2025

Help create content for company's social media and maintain the assets for the social media platforms. Create designs, concepts, and sample layouts, based on…

Hardware and Software Technician

Company: Ace Computers

Location: Des Plaines, IL

Posted Jun 05, 2025

Ace Computers is seeking a highly skilled Computer Hardware and Software Technician with strong hardware troubleshooting capabilities and experience using…

Business Information Security Analyst

Company: Kemper

Location: Chicago, IL

Posted Jun 06, 2025

Globally recognized certification in the field of information security such as CISSP or CRISC. Exposure to risk and security frameworks and knowledge of risk…

Special Education Teacher LBS1

Company: Jewish Child and Family Services/dba Jewish Child and Family

Location: Chicago, IL

Posted Jun 06, 2025

Must be certified by ISBE as a Special Education *Teacher; LBS1/Type 10 certification*. Develop and implement individualized curriculum and therapeutic…

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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