Customer Success Manager Jobs in Chicago, IL

55,224 open positions · Updated daily

Looking for Customer Success Manager jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Chicago, IL area.

Supervisor Distribution Center - Overnight

Company: Kohl's

Location: Ottawa, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Client Value Executive - Consumer Interactive

Company: TransUnion

Location: Chicago, IL

Posted Feb 03, 2025

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Restaurant Manager - Now Hiring

Company:

Location: Carbondale, IL

Posted Feb 03, 2025

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Customer Experience Assistant Manager

Company: Brilliant Earth

Location: Chicago, IL

Posted Feb 03, 2025

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Product Manager- Conversational AI (Your Aetna Virtual Assistant)

Company: CVS Health

Location: Springfield, IL

Posted Feb 03, 2025

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leading online ticket marketplace 5+ years of proven success in scaling enterprise SEO deep experience in every facet of SEO

SEO Manager

Company: Vivid Seats

Location: Chicago, IL

Posted Feb 03, 2025

Vivid Seats, a leading online ticket marketplace founded in 2001, is seeking an experienced SEO Manager. The role involves developing and leading the company's SEO roadmap, identifying opportunities for organic search presence, and collaborating with cross-functional teams. The ideal candidate should have 5+ years of enterprise SEO experience, a deep understanding of SEO facets, and expertise in keyword research, on-page optimization, and content development. The role offers a competitive salary range of $110,000-$140,000 USD/CAD, along with comprehensive benefits and a flexible hybrid working model in Chicago, IL.

View Details Apply on BuiltIn

Pharmacy Intern

Company: CVS Health

Location: Downers Grove, IL

Posted Feb 03, 2025

View Details Apply on The Muse

B2B Sales Account Executive

Company:

Location: Arlington Heights, IL

Posted Feb 03, 2025

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Team Manager

Company:

Location: Park Ridge, IL

Posted Feb 03, 2025

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Design & UX Manager (Hybrid)

Company: Enova

Location: Chicago, IL

Posted Feb 03, 2025

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Merchandise Associate

Company: The TJX Companies, Inc.

Location: Tinley Park, IL

Posted Feb 03, 2025

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Strategic Partnership Manager

Company: Asana

Location: Chicago, IL

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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