Customer Success Manager Jobs in Chicago, IL

55,224 open positions · Updated daily

Looking for Customer Success Manager jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Chicago, IL area.

Manager Information Security

Company: Discover

Location: Riverwoods, IL

Posted Feb 03, 2025

Team Manager

Company:

Location: Wheaton, IL

Posted Feb 03, 2025

Corporate Chef, Innovation - Away From Home

Company: Kraft Heinz

Location: Chicago, IL

Posted Feb 03, 2025

The Corporate Chef role at Kraft Heinz's Away From Home business involves shaping and executing culinary strategy, collaborating with the Sales team, and engaging with food professionals to drive business growth. Key responsibilities include creating product formulas, translating market trends into food concepts, leading professional culinary sessions, and managing key accounts. The ideal candidate should have a culinary or food science degree, 5-7 years of commercial culinary experience, and strong communication skills. The role requires travel up to 30% of the time and offers a competitive salary with performance-based bonuses and comprehensive benefits.

Verizon Sales Consultant

Company:

Location: Woodstock, IL

Posted Feb 03, 2025

Operations Manager

Company:

Location: Deerfield, IL

Posted Feb 03, 2025

Vehicle Delivery Driver

Company: CarMax

Location: Schaumburg, IL

Posted Feb 03, 2025

Senior Finance Manager, M&A integration & Separation Management

Company: Kraft Heinz

Location: Chicago, IL

Posted Feb 03, 2025

Kraft Heinz is offering a Senior Finance Manager position for Integration and Separation Management in their M&A Department. The role involves liaising with buyers and sellers, managing deal timelines, mobilizing cross-functional teams, and supporting quality management activities. The ideal candidate should have a Bachelor's Degree, minimum 5 years of project management experience, strong financial acumen, and excellent communication skills. The company provides a comprehensive total rewards package, including healthcare benefits, wellbeing programs, and a performance-based bonus. The position is based in the Chicago office.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages