Customer Success Manager Jobs in New York City, NY

1,074,065 open positions · Updated daily

Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Front Desk Sales Associate

Company: Elite Aesthetics

Location: New York, NY

Posted Jul 23, 2025

Handle incoming calls, emails, and client inquiries. Previous experience in customer service, hospitality, or spa/salon front desk preferred.

PR & Media Relations Manager

Company: Oliveda International Inc.

Location: Culver City, CA

Posted Jul 23, 2025

Develop and execute media engagement strategies, including national/consumer press, local/regional, and trade media. *5+ years of beauty PR experience*.

Grant Manager

Company: New Dawn Charter Schools

Location: Brooklyn, NY

Posted Jul 23, 2025

Maintaining and building relationships with funders on a local, state, and national level. Conduct market research, assess vendor options, and lead contractor…

CDL A Truck Drivers - Company Position

Company: Boyd Bros. Transportation

Location: New York, NY

Posted Jul 23, 2025

Transportation is seeking eager CDL A truck drivers. *Top drivers earn up to $100,000 per year*. 11 months of verifiable OTR tractor-trailer experience.

Graphic Designer

Company: Tinsel

Location: New York, NY

Posted Jul 23, 2025

Partner with Tinsel’s Head of Creative, and Chief Growth Officer to design, develop, and create presentation decks for pitches, proposals, and client…

Senior Customer Service Representative - 721277

Company: CONSUMER AND WORKER PROTECTION

Location: New York, NY

Posted Jul 23, 2025

Assist applicants with outreach to other city agencies, as well as interagency communication to help resolve issues pertaining to their license;

Accountant - New York, NY - Part-Time

Company: Your Part-Time Controller, LLC

Location: New York, NY

Posted Jul 23, 2025

4 WEEKS PAID TIME OFF, generally consisting of 100 hours paid vacation to start with eligibility for additional vacation based on tenure and a minimum 40 hours…

Registered Nurse - RN - Emergency Department (ED) – Nights

Company: NewYork-Presbyterian Hospital

Location: Brooklyn, NY

Posted Jul 23, 2025

Current New York State RN license. BLS, ACLS and PALS certifications from the American Heart Association. Registered Nurse - RN - Emergency Department (ED) –…

CDL A Truck Driver (Flatbed) - $1,500 Sign-On

Company: Boyd Bros. Transportation

Location: New York, NY

Posted Jul 23, 2025

Transportation is seeking eager CDL A truck drivers for flatbed company driver positions. *Top drivers earn up to $100,000 per year*. *$1,500 sign on bonus*.

Ruby on Rails Developer JN -072025-163359

Company: Goodwin Recruiting

Location: New York, NY

Posted Jul 23, 2025

Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders. Proactive and resourceful problem-solver.

SQL Programmer & Data Analyst

Company: US Family Health Plan @ SVCMC, Inc.

Location: New York, NY

Posted Jul 23, 2025

Follow design requirements/guidance from HEDIS and Population Team Senior Director/Manager and build out data integrations and perform data analysis based on…

Senior Marketing Manager

Company: Seaport Entertainment Group

Location: New York, NY

Posted Jul 23, 2025

Seamless execution of guest communication strategies across multiple channels including email, web, social and paid media.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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