Customer Success Manager Jobs in New York City, NY

1,074,065 open positions · Updated daily

Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Sous Chef, Rowland's Bar & Grill

Company: Delaware North

Location: New York, NY

Posted Jul 21, 2025

Tuition and/or professional certification reimbursement. Assist in developing training and training programs for the production team.

Senior Partner Manager (Senior, Media Sales) - Macy's Media Network

Company: Macy’s

Location: New York, NY

Posted Jul 21, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. The Senior, Media Sales is responsible for driving…

Luxury Sales Associate - Peserico Bloomingdale's 59th Street Part time

Company: Peserico

Location: New York, NY

Posted Jul 21, 2025

Responsible for not only driving sales, but ensuring all stores teams are building and developing client relationships.

Home Health Aide

Company: Kaiser Permanente

Location: Union City, California

Posted Jul 20, 2025

Wholesale Sales Assistant

Company: Metro1 Solutions, LLC

Location: New York, NY

Posted Jul 21, 2025

Basic computer skills for processing transactions and managing inventory. The ideal candidate will play a crucial role in supporting our sales operations by…

Senior Associate, Client Success

Company: BNY

Location: New York, NY

Posted Jul 21, 2025

However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total…

Luxury Retail Sales Associate/Stylist - Flatiron - NYC

Company: RODD & GUNN - NEW ZEALAND

Location: New York, NY

Posted Jul 21, 2025

Great employee purchasing privileges and staff discount. Passion for delivering world class customer service. You will present with a wealth of passion, energy,…

Senior Vice President- Product Marketing Manager

Company: BNY

Location: New York, NY

Posted Jul 21, 2025

Bachelor’s degree in marketing, business, communications, or related field; master’s degree preferred. Creative thinker with a passion for driving innovation…

Part-time/ Full-time Security Officers - F-04 Required

Company: Alliance Building Services

Location: New York, NY

Posted Jul 21, 2025

Monitor and patrol premises to ensure the safety and security of property, employees, and visitors. Remain vigilant and proactive in identifying potential…

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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