Customer Success Manager Jobs in New York City, NY

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Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Customer Account Representative

Company: Verse Medical

Location: New York, NY

Posted Jul 21, 2025

Experience using CRM software (e.g. Salesforce) and office tools (e.g. Microsoft Office and/or G Suite). Customer Success makes sure that our customers have a…

RN Supervisor $5,000 Sign-On bonus

Company: Waterview Nursing and Rehabilitation Center (1)

Location: Queens, NY

Posted Jul 21, 2025

Assumes independent responsibilities for documenting disciplinary concerns for charge nurses on designated shifts, including reprimands, oral and written…

Sr. Sales& Marketing Manager- Specialty Chemicals

Company: Pasona N A, Inc.

Location: New York, NY

Posted Jul 21, 2025

Conduct cost and cash flow analysis to determine competitive pricing strategies. Responsible for driving sales, marketing, and business development in the…

Associate Manager, Customer Success

Company: DoorDash USA

Location: New York, NY

Posted Jul 21, 2025

Track accounts through engagement data (via tools like Looker and Totango) to identify churn risk and work proactively to eliminate that risk.

Python Developer

Company: Macquarie Group Limited

Location: New York, NY

Posted Jul 21, 2025

You will also experiment with technologies that can solve complex business problems, provide maintenance to the existing codebase and contribute to the ongoing…

Catering Chef

Company: Aramark

Location: New York, NY

Posted Jul 21, 2025

Requires at least 2 years' experience in a related field. Requires a bachelor's degree or equivalent experience. Plan and implement daily huddles.

Woodshop Supervisor

Company: Arsenal New York

Location: Long Island City, NY

Posted Jul 21, 2025

Must be able to read, understand and mark up shop drawings for design and carpentry departments. You should be an expert in woodworking, cabinet making, work…

Senior Manager, Strategic Marketing

Company: Aramark

Location: New York, NY

Posted Jul 21, 2025

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. 3+ years managing a small team.

Staff Accountant

Company: Just Salad

Location: New York, NY

Posted Jul 21, 2025

Treasury operations, including wire transfers, check payments, stop payments, check voids, and bank sweeps. Assist with the implementation of new ERP system.

Project Manager Information Technology

Company: Hospital for Special Surgery

Location: New York, NY

Posted Jul 21, 2025

A bachelor’s degree at a 4-year institution; preferred majors in computer science, healthcare. Track all issues and risks with the appropriate tools.

Sous Chef

Company: Aramark

Location: New York, NY

Posted Jul 21, 2025

Requires at least 2 years' experience in a related field. Requires a bachelor's degree or equivalent experience. Plan and implement daily huddles.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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