Customer Success Manager Jobs in New York City, NY

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Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Store Maintenance Project Manager

Company: Gap Inc.

Location: New York, NY

Posted Jul 09, 2025

Diagnose complex maintenance problems and projects, communicate with appropriate parties and driving issues to resolution and completion.

Hospice Registered Nurse Case Manager

Company: Uplift Hospice

Location: Sun City, AZ

Posted Jul 09, 2025

Communicating and working seamlessly with all team members to provide the best outcomes for our patients and the company. Sun City, AZ 85351 (Required).

Security Guard I

Company: Children's Aid

Location: Bronx, NY

Posted Jul 09, 2025

Maintain certification requirements (NYS DOS security licensing) and provide proof of attendance/certification in all professional training/activities.

Senior Software Engineer, Back End (Bank Tech)

Company: Capital One

Location: New York, NY

Posted Jul 09, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

CDL A Company Truck Driver - Up to $100k / year

Company: Boyd Bros. Transportation Inc.

Location: New York, NY

Posted Jul 09, 2025

Top drivers earn up to $100,000 per year. 1 year of OTR tractor-trailer experience. $1,000 guaranteed/wk - must be available for dispatch. $1,500 sign on bonus.

Retail Sales Associate Part Time (Uniqlo 5th Avenue)

Company: Fast Retailing

Location: New York, NY

Posted Jul 09, 2025

Act as cashier when required by following cashier protocol. Be knowledgeable of fitting room standards and assist when needed. Meet and exceed sales goals.

Software Engineer (BMS)

Company: T.M. Bier & Associates

Location: New York, NY

Posted Jul 09, 2025

Drivers license and a vehicle (Preferred). Vehicle and clean license a plus. Bachelor’s degree in Computer Science, Computer Engineering, Information Technology…

MASONS HELPER

Company: NYC HOUSING AUTHORITY

Location: Bronx, NY

Posted Jul 09, 2025

A motor vehicle driver license valid in the State of New York. Employees must maintain this license for the duration of employment.

Software Engineer II

Company: Etsy

Location: Brooklyn, NY

Posted Jul 09, 2025

Contribute at all levels; from front-end (HTML, CSS, JS, and relevant frameworks), to API design and back-end (PHP, MySQL, BigQuery).

Software Engineer, Apple TV+ Engineering, Employee Experience & Productivity

Company: Apple

Location: Culver City, CA

Posted Jul 09, 2025

This role requires close collaboration with cross-functional teams, including Quality Engineering, DevOps, Design, and Product, to design and develop complex,…

Care Experience Representative (Cantonese Required)

Company: Healthcare Agency

Location: Flushing, NY

Posted Jul 09, 2025

Supports compliance and enhances patient experience by completing high-volume outbound calls for a home care company. Highly organized with attention to detail.

Manager, Data Science - GenAI Digital Assistant

Company: Capital One

Location: New York, NY

Posted Jul 09, 2025

A PhD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 1…

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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