Customer Success Manager Jobs in New York City, NY

1,074,065 open positions · Updated daily

Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Customer Care Navigator

Company: EmblemHealth

Location: Jackson Heights, NY

Posted Jun 30, 2025

Provide post sales customer service follow‐up with Sales colleagues, both onsite and in the field within the region, to follow up on member customer service and…

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full time be or bc academic

Pediatric Urologist

Company: WCM Urology

Location: New York, New York

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Lead Product Manager, Institutional DeFi

Company: Ripple

Location: New York, NY

Posted Jun 30, 2025

Translate partner requirements into clear product direction for internal teams - balancing technical feasibility with go-to-market alignment.

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hospital full time night shift

Seamless Access Representative

Company: Jefferson Health

Location: Camden, New Jersey

Posted Jun 30, 2025

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Customer Insights Manager II

Company: Ursus, Inc.

Location: New York, NY

Posted Jun 30, 2025

Own and execute end-to-end customer research studies across multiple business areas (e.g. Smart Light Bulbs, Prospective Smart Home Customers), including study…

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Headache Neurologist

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Jul 01, 2025

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Field Project Manager

Company: Mason Technologies

Location: New York, NY

Posted Jul 01, 2025

You will be out in the field on various projects in the tri-state area overseeing progress. Former field technician experience of at least 5+ years required.

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full time monday to friday

Nurse Practitioner - General Surgery

Company: CHRISTUS Health

Location: Alamogordo, New Mexico

Posted Jul 01, 2025

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401(k) dental insurance disability insurance

Hormonal Wellness Physician

Company: Axia Women’s Health

Location: Sewell, New Jersey

Posted Jun 30, 2025

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health system full time

RN-Manager, Care Management & Social Work- Full Time, Days, 8am-5pm, Care Management, Morristown Medical Center

Company: Atlantic Health System

Location: Morristown, New Jersey

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Competition Chef

Company: Hudson Table Holdings LLC

Location: Brooklyn, NY

Posted Jun 30, 2025

The guests (whom are your judges) are sitting front row around our Chef's Table counter and will have an interactive experience watching you cook, and leave…

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Project Manager

Company: Hello Chapter

Location: New York, NY

Posted Jun 30, 2025

Undergraduate or graduate degree in Construction Management, Engineering, Architecture or another related field from an accredited program.

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Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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