Customer Success Manager Jobs in New York City, NY

1,074,065 open positions · Updated daily

Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Internal Communications Associate Manager, Content & Channel Strategy

Company: Guardian Life Insurance Company

Location: New York, NY

Posted Jun 28, 2025

Bachelor's degree in Communications, Marketing, Journalism, or a related field. Exceptional written and interpersonal communication skills are a must, and the…

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clinic hospital

Patient Care Technician

Company: Kaiser Permanente

Location: Redwood City, California

Posted Jun 29, 2025

View Details Apply on healthecareers.com

Technical Business Analyst (Leveraged Finance)

Company: Santander Holdings USA Inc

Location: New York, NY

Posted Jun 28, 2025

Executes technical plans, system analysis, detailed design specifications, development, unit and component testing. Basic knowledge in development tools.

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Retail Construction Specialist

Company: Nuovo Photography

Location: New York, NY

Posted Jun 30, 2025

Interpret technical drawings, sketches, and design notes to execute high-quality scenic builds. Build, assemble, and install scenic environments, set pieces,…

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relocation assistance health system full time

Geriatrician - Saint Luke's - Kansas City, MO

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Jun 30, 2025

View Details Apply on healthecareers.com

Customer Experience and Security Associate

Company: BTL HARLEM WINE

Location: New York, NY

Posted Jun 30, 2025

Stay focused during shifts — *use of personal cell phones is not permitted while on duty*. We are a friendly neighborhood wine shop looking for a dependable and…

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Carpenter

Company: FIRE DEPARTMENT

Location: Queens, NY

Posted Jun 28, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

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Retail Construction Specialist

Company: Nuovo Photography

Location: Jersey City, NJ

Posted Jun 30, 2025

Interpret technical drawings, sketches, and design notes to execute high-quality scenic builds. Build, assemble, and install scenic environments, set pieces,…

View Details Apply on SimplyHired
dental insurance health insurance malpractice insurance

Orthopedic Surgery Opportunity

Company: Trinity Health

Location: Albany, New York

Posted Jun 29, 2025

View Details Apply on healthecareers.com
clinic health system full time

CNM Role at Mount St. Mary's Hospital, Lewiston, NY

Company: Catholic Health System

Location: Lewiston, New York

Posted Jun 29, 2025

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CONFERENCE OFFICER

Company: HRA/DEPT OF SOCIAL SERVICES

Location: Brooklyn, NY

Posted Jun 28, 2025

A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one…

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Salesforce - Commerce Cloud B2B Functional - Senior Consultant

Company: Deloitte

Location: New York, NY

Posted Jun 28, 2025

You'll help clients define their eCommerce requirements by leading and facilitating workingsessions to gain an understanding of the client's current state…

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Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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