Customer Success Manager Jobs in New York City, NY

1,074,065 open positions · Updated daily

Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Case Manager

Company: Molina Healthcare

Location: WEST VALLEY CITY, Utah

Posted Mar 25, 2025

Brakes and HVAC Repair Technician

Company: Knorr Brake Company

Location: Union City, CA

Posted Mar 25, 2025

The Brakes and HVAC Repair Technician provides repair or overhaul of pneumatic, mechanical, hydraulic, and electrical equipment. High School Diploma or GED.

Senior Software Engineer , iOS Dev

Company: Capital One

Location: New York, NY

Posted Mar 25, 2025

Develop iOS client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

High School Special Education Teacher

Company: The NYC Charter High School AECI

Location: Bronx, NY

Posted Mar 24, 2025

Continues to acquire professional knowledge and learn of current developments in the educational field by attending seminars, workshops or professional meetings…

Sous Chef, Fine Dining (Private Member's Club)

Company: Coco's at Colette

Location: New York, NY

Posted Mar 24, 2025

Ensure staff grooming in accordance with state law and company requirements. Must possess NYC Food Handlers certification. Record all invoices in Paper chase.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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