Customer Success Manager Jobs in New York City, NY

1,074,065 open positions · Updated daily

Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Otolaryngology Positions

Company: ENT and Allergy Associates, LLP

Location: Hudson Valley, Metro NYC, Long Island and Central / Northern New Jersey

Posted Mar 22, 2025

Marketing and Recruitment Manager, YouthBuild

Company: New Settlement

Location: Bronx, NY

Posted Mar 21, 2025

An associate degree in advertising, graphic design, marketing, journalism, public relations, social services, or related field.

Jewish/Judaic Studies Teacher

Company: Carney, Sandoe & Associates

Location: New York, NY

Posted Mar 21, 2025

Experience teaching in independent schools. Participates in, chaperones and/or facilitates some school activities, field trips, orientations, and experiential…

Med Care Manager

Company: Sunrise Senior Living

Location: Huntington Station, New York

Posted Mar 22, 2025

Welder II (Temp)

Company: Epsilon Systems Solutions Inc

Location: National City, CA

Posted Mar 21, 2025

Selects welding filler materials, joint design, proper heat ranges and most effective or required welding process/procedure to ensure quality welding operations…

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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