Customer Success Manager Jobs in New York City, NY

1,074,777 open positions · Updated daily

Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Vac Sales and Service Rep Driver

Company:

Location: Oklahoma City, OK

Posted Feb 03, 2025

Sr Manager Environ Compliance

Company:

Location: Plainview, NY

Posted Feb 03, 2025

Vac Sales and Service Rep Driver

Company:

Location: Oklahoma City, OK

Posted Feb 03, 2025

Retail Print Sales Specialist

Company: Staples

Location: Lake Havasu City, AZ

Posted Feb 03, 2025

Sales Intern GSIP

Company:

Location: New York, NY

Posted Feb 03, 2025

Vac Sales and Service Rep Driver

Company:

Location: Oklahoma City, OK

Posted Feb 03, 2025

Personal Training Manager, New York City

Company: Equinox+

Location: New York City, NY

Posted Feb 03, 2025

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking a high-performing, energetic, and creative individual for the Personal Training Manager in Training position. The role involves learning the responsibilities of Personal Training Manager or Personal Training Programming and Development Manager, building a client base, generating PT sales leads, and providing high-quality customer service. The ideal candidate should have a nationally recognized Personal Training certification, multiple continuing education certifications, CPRAED certification, and 13+ years of Personal Training experience. Equinox offers competitive salary, benefits, and commission opportunities, along with a complimentary club membership and perks with their products and services.

Market & Customer Researcher II (Cox Media)

Company:

Location: New Orleans, LA

Posted Feb 03, 2025

Sales Executive, Builder & Showroom

Company:

Location: Salt Lake City, UT

Posted Feb 03, 2025

Regional Partner Manager (RapidScale)

Company:

Location: Plant City, FL

Posted Feb 03, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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