Customer Success Manager Jobs in New York City, NY

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Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Channel Manager

Company: Coro

Location: Oklahoma City, OK

Posted Feb 03, 2025

Coro, a rapidly growing cybersecurity company, is seeking a Channel Manager to drive its 100-channelled sales strategy. The role involves recruiting and managing partners, driving revenue, and expanding the partner ecosystem. The ideal candidate should have 3+ years of channel experience, a proven track record in sales, and a deep understanding of cybersecurity solutions. Coro offers competitive benefits, including unlimited vacation days, a robust health benefits package, and a world-class product. The interview process includes Zoom interviews with the Recruiting Team, Hiring Manager, and Chief Business Officer.

Vac Sales and Service Rep Driver

Company:

Location: Oklahoma City, OK

Posted Feb 03, 2025

Sr Manager Environ Compliance

Company:

Location: Hauppauge, NY

Posted Feb 03, 2025

Management & Sales Training Program

Company:

Location: Michigan City, IN

Posted Feb 03, 2025

Content Strategy Manager (Hybrid)

Company: Terra (terrahq.com)

Location: New York City, NY

Posted Feb 03, 2025

Terra is hiring a Content Strategy Manager with 7+ years of experience in client-facing agency work, particularly in the health and finance sectors. The role involves developing and executing content strategies, partnering with cross-functional teams, and leading client discovery meetings. The ideal candidate is a strategic thinker, exceptional writer, and collaborative leader with a journalism background being a bonus. Terra offers a range of benefits including unlimited paid time off, health insurance, parental leave, and a permanent remote work option.

Senior Data Engineer

Company: Sortly

Location: New York City, NY

Posted Feb 03, 2025

Sortly is a successful, distributed, and remote-first company offering a multidevice inventory management solution. They are seeking a Data Engineer with 5+ years of experience in building scalable data pipelines, advanced SQL skills, and familiarity with dbt and Google BigQuery. The role involves designing and maintaining core data models, collaborating with cross-functional teams, and ensuring data quality and reliability. Sortly offers a remote-first culture, competitive compensation, flexible time off, and professional development opportunities.

Technical Marketing Manager

Company: Sei Labs

Location: New York City, NY

Posted Feb 03, 2025

Sei Labs, a globally distributed team with former veterans from top companies like Robinhood, Google, Coinbase, Goldman Sachs, Nvidia, and Databricks, has raised over $30M from top investors. They are seeking a Technical Marketing Manager to lead highly technical marketing strategies, create technical content, collaborate with engineering teams, manage thought leadership, and develop marketing initiatives for new releases. The ideal candidate should have 1+ year of experience in Layer1/Layer2 or highly technical DeFi projects, 4+ years in technical marketing, developer relations, or product marketing within blockchain or Web3, and a strong understanding of blockchain technology.

GTM Analyst

Company: Traba

Location: New York City, NY

Posted Feb 03, 2025

Traba is seeking an entrepreneurial, ambitious, and gritty individual to join their team. The role involves generating new business leads and contributing to the company's growth and success. Traba is a technology company that enhances the productivity of the industrial supply chain using advanced technologies. The company offers competitive benefits, including uncapped commissions, startup equity, and comprehensive health coverage. The ideal candidate should be a relationship builder, with a bias towards action and a strong work ethic.

Sales Associate

Company:

Location: Bossier City, LA

Posted Feb 03, 2025

YouTube Strategist

Company: Complex NTWRK

Location: New York City, NY

Posted Feb 03, 2025

Complex, a global youth entertainment network founded in 2002, is seeking a YouTube expert with 35 years of experience. The role involves managing the company's YouTube channel, collaborating with content teams, and optimizing channel health. The ideal candidate should be analytical, creative, and familiar with Complex's content tone and voice. They will also be responsible for SEO, thumbnail testing, trend spotting, monetization, and community management. Complex offers comprehensive benefits including health, dental, vision insurance, 401k matching, and paid parental leave.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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