Customer Success Manager Jobs in New York City, NY

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Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Mason

Company: Metropolitan Transportation Authority

Location: New York, NY

Posted Aug 13, 2025

Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers; or within 180 days of hire or…

Graphic Designer - NY Consulting

Company: CBRE

Location: New York, NY

Posted Aug 13, 2025

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience.

Hospitality Security Officer (Nightclub, Lounge, Hotel, Retail)

Company: AG Security Group Inc

Location: Middle Village, NY

Posted Aug 13, 2025

Weekend Availability: Candidates must be available to work both Friday and Saturday nights, as these are our highest-demand shifts in hospitality environment.

CDL-A Owner Operator Truck Driver

Company: Evans Network of Companies

Location: New York, NY

Posted Aug 13, 2025

Operate in all 48 states, with many loads in/out of MO, IL, IA, NE, KY, PA and more. Earn 75% of linehaul on all loads. NO COST Cargo and Liability Insurance.

Oakley Brand Marketing Manager

Company: Luxottica Wholesale North America

Location: New York, NY

Posted Aug 13, 2025

Identify opportunities to grow door productivity & partner with Sales to develop & customize global tools to help with Customer sell in.

AT&T Customer Service Representative

Company: Confidential

Location: Union City, NJ

Posted Aug 13, 2025

With a new partnership with AT&T and its technology, our rapid growth has created an immediate need for a progress-focused and team-oriented entry level AT&T…

Advanced Sales Engineer

Company: General Dynamics Mission Systems, Inc

Location: National City, CA

Posted Aug 13, 2025

This will entail researching and analyzing data, such as customer design proposals, specifications and manuals to determine feasibility of design or application…

Global Security - Security Officer Shift Manager

Company: JPMorganChase

Location: New York, NY

Posted Aug 13, 2025

You will have the opportunity to utilize your skills in critical infrastructure security operations, technical security, alarm management, and mobile…

Electrician

Company: ADMIN FOR CHILDREN'S SVCS

Location: Brooklyn, NY

Posted Aug 13, 2025

At least three years of full-time satisfactory experience as an electrician and sufficient full-time satisfactory experience as an electrician's helper or…

Outside Sales Representative (BEAUTY) Brand Manager

Company: Paramount Beauty

Location: Manhattan, NY

Posted Aug 13, 2025

Current driver's license in good standing. Manage all aspects of the brand within a defined region and be able to demonstrate a working knowledge of the state…

Senior Data Scientist, Trust and Safety

Company: Etsy

Location: Brooklyn, NY

Posted Aug 13, 2025

We are looking for a Senior Data Scientist that will partner with the Trust and Safety Content groups under the broader Customer Operations organization, whose…

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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