Customer Success Manager Jobs in New York City, NY

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Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Customer Support Associate

Company: ABS Incorporated

Location: National City, CA

Posted Aug 12, 2025

Process all sales orders for business owners and follow through until the installation of their new service has arrived.

Project Manager

Company: JRM Construction Management, LLC

Location: New York, NY

Posted Aug 11, 2025

Acquire a thorough understanding of project requirements and objectives; review all project documents, including drawings, specifications, contracts, scope of…

Event Security Guard (Temporary)

Company: The PPL Events

Location: New York, NY

Posted Aug 12, 2025

Must own a *full black suit* (jacket, dress shirt, tie, pants, dress shoes). Strong customer service skills, especially in high-profile environments.

Product Manager - Flooring Wholesaler

Company: Confidential

Location: New York, NY

Posted Aug 11, 2025

Sample Manufacturing: Work with Sample leadership and manufacturing to get new products and marketed programs to market in a timely fashion as well as manage…

Retail Sales Associate, Flushing - Part Time

Company: Macy’s

Location: Flushing, NY

Posted Aug 11, 2025

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register…

Estimator (Drywall), Self Perform Operations

Company: Turner Construction Company

Location: New York, NY

Posted Aug 12, 2025

Bachelor’s Degree from accredited degree program in Engineering, Architecture, Construction Management, Building Construction, or related field of study a plus,…

Associate Marketing Manager, Young Readers (Open to Remote)

Company: Penguin Random House LLC

Location: New York, NY

Posted Aug 12, 2025

Reporting to the Senior Marketing Manager, the Associate Marketing Manager will work closely with the School & Library Marketing, Audience Engagement, and…

Registered Nurse

Company: Lenox Hill Radiology

Location: New York, NY

Posted Aug 12, 2025

Current and appropriate state license(s) to practice as a Registered Nurse. Maintain current and valid ACLS certification.

Armed Security Officers - Flex Officer

Company: Prosegur

Location: Missouri City, TX

Posted Aug 12, 2025

Clean driving record and valid driver's license. Interact with clients, visitors, employees, and the public in a professional manner.

Influencer Marketing Manager, Amazon MGM Studios

Company: Metro-Goldwyn-Mayer Studios Inc.

Location: Culver City, CA

Posted Aug 11, 2025

Experience in influencer marketing, social media, marketing, or a related field. You are fluent in social marketing best practices and know how to collaborate…

AI Product Engineer

Company: Ramp Financial

Location: New York, NY

Posted Aug 11, 2025

Fluency with modern LLM platforms and AI-assisted engineering tools (e.g., Cursor, Claude Code), with a bias toward rapid experimentation and a working…

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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