Customer Success Manager Jobs in New York City, NY

1,074,065 open positions · Updated daily

Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Chef & B

Company: Hyatt Regency Times Square

Location: New York, NY

Posted Aug 09, 2025

A 2-year, 3-year or 4-year culinary degree and at least 5 years of progressive experience in a hotel or a related field. Coordinate all par stock levels.

SVP, Intermediary Marketing Manager

Company: BNY

Location: New York, NY

Posted Aug 10, 2025

Manage the implementation of complex product marketing plans and provide guidance on day-to-day support leveraging client insights for targeted campaigns in…

Sales Associate

Company: Heyday Skincare Corporate

Location: Manhattan, NY

Posted Aug 09, 2025

You deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.

Full-Time and Part-Time Housekeepers

Company: Elmwood Hills Healthcare Center

Location: Gloucester City, NJ

Posted Aug 09, 2025

Ensures that work assignment areas are clean and that equipment, tools, supplies, etc. Ensures that work/assignment areas are clean and equipment, tools,…

Healthcare Protection Officer - Redwood City

Company: Blackstone Consulting, Inc

Location: Redwood City, CA

Posted Aug 09, 2025

Stay current on training and trends in the PWV field. Demonstrated ability to exercise independent judgment and employ strong reasoning skills.

Store Associate

Company: Unlimited Biking

Location: New York, NY

Posted Aug 09, 2025

We want you to make our guests and visitors feel appreciated and valued in our stores, while providing quick and efficient service.

FO1/FO4 Concierge Security Guard

Company: GardaWorld Security Services U.S.

Location: New York, NY

Posted Aug 09, 2025

Customer service duties like welcoming, verifying identity, and guiding visitors. A comprehensive benefits package including medical, dental, and vision…

Data Scientist, Financial Crimes - USDS

Company: TikTok

Location: New York, NY

Posted Aug 09, 2025

Collaborate with internal stakeholders to design, develop, validate, and implement AML scenarios, and conduct threshold tuning to optimize performance.

Sales Associate - NYC

Company: REISS

Location: New York, NY

Posted Aug 09, 2025

As part of our team, you'll be joining our new store opening in New York on a part-time basis, as our Sales Associate, who is responsible for providing…

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages