Customer Success Manager Jobs in New York City, NY

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Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

RN Clinical Manager

Company: Royal Care Certified

Location: Flushing, NY

Posted Aug 08, 2025

Ensuring progress reports are being properly documented and in compliance with state regulations. Royal Care Certified Home Care is seeking a Clinical /Nurse…

Elementary K-6 Teacher

Company: Success Academy Charter Schools

Location: New York, NY

Posted Aug 08, 2025

Hiring Entry Level Teachers ( Experience or certification not required). A bachelor’s degree before your first day of work (a background in education is not…

Threat Context Analyst

Company: Microsoft

Location: New York, NY

Posted Aug 08, 2025

Proficiency in data wrangling and processing pipelines using tools such as pandas, NumPy, or PySpark and fluency in Python and SQL tools with experience…

Pharmacist - Specialty Pharmacy

Company: CVS Health

Location: New York, NY

Posted Aug 08, 2025

Our Pharmacists ensure the accurate delivery of pharmaceutical care services, which include drug therapy monitoring, patient education, drug information and…

Threat Context Analyst

Company: Microsoft

Location: New York, NY

Posted Aug 08, 2025

Proficiency in data wrangling and processing pipelines using tools such as pandas, NumPy, or PySpark and fluency in Python and SQL tools with experience…

Retail Sales Associate

Company: My Wireless - AT&T Authorized Retailer

Location: National City, CA

Posted Aug 08, 2025

Experience prospecting through outbound calls. Training and developing your skills to become a top My Wireless Retail Sales Associate, which leads to…

Retail Sales Associate

Company: Korn Ferry RPO for Tempur Sealy

Location: New York, NY

Posted Aug 08, 2025

During the first year of employment, your paid time off will be pro-rated based on date of hire unless otherwise dictated by state or local law.

Retail Sales Stylist/ Key Holder

Company: Anne Fontaine

Location: New York, NY

Posted Aug 08, 2025

As a Luxury Retail Sales Stylist Keyholder, you will be responsible for contributing to the daily operations of our boutique and driving sales.

Store Sales Associate

Company: B&H Photo

Location: New York, NY

Posted Aug 08, 2025

All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or…

Customer Service Representative

Company: Farm To People

Location: Brooklyn, NY

Posted Aug 08, 2025

Field calls from customers while deliveries are being made via delivery app and google voice. Answer calls & SMS from customers during in-office hours.

Business Analyst

Company: Morgan & Morgan, P.A.

Location: Brooklyn, NY

Posted Aug 08, 2025

Strong communication and presentation skills, comfortable translating technical results into straightforward insights.

Construction Project Manager Bilingual in Chinese Mandarin

Company: haidilao hotpot

Location: New York, NY

Posted Aug 08, 2025

Regularly seek to develop new supplier design/construction resources. Evaluate project risks in the early stages and develop corresponding cost estimates.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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