Customer Success Manager Jobs in New York City, NY

1,074,065 open positions · Updated daily

Looking for Customer Success Manager jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the New York City, NY area.

Medical Facility Security Guard

Company: Custom Protective Services of NY LLC

Location: New Hyde Park, NY

Posted Aug 05, 2025

Must be able to meet and continue to meet any applicable state/city licensing requirements for Security Officers. Current New York State Security Guard License.

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Front Desk/Call Center Rep - 1826

Company: Bhired

Location: Brooklyn, NY

Posted Aug 05, 2025

Responsibilities include answering calls, greeting patients, scheduling appointments, verifying insurance and demographic information, documenting interactions,…

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Security Manager

Company: Omni Hotels & Resorts

Location: New York, NY

Posted Aug 05, 2025

Place follow up calls with guests to ensure satisfaction of response. Coordinate and respond to telephone requests from guests and general work requests.

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Applied Researcher I

Company: Capital One

Location: New York, NY

Posted Aug 05, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

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loan repayment program contract travel

Travel Nurse RN - Labor and Delivery - $2,218 per week

Company: Care Team Solutions

Location: Niagara Falls, New York

Posted Aug 05, 2025

View Details Apply on healthecareers.com

Visual Designer, Zappos

Company: Zappos.com LLC

Location: New York, NY

Posted Aug 05, 2025

Knowledge of branding guidelines and corporate identity, visual design, print and digital layout design, with experience in designing for both mobile and…

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Data Analyst

Company: Disney Direct to Consumer

Location: New York, NY

Posted Aug 05, 2025

Comfort working across stakeholder groups, including programming, product, data science, and engineering. Experience building dashboards and visualizations in…

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Senior Search Engine Marketing Consultant (SEM)

Company: Onward Search

Location: New York, NY

Posted Aug 05, 2025

In this role, equivalent to a supervisor-level position in agencies, the Senior SEM Consultant will manage enterprise-scale search campaigns across Google and…

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Customer Service Representative NY/NJ Residents Only

Company: Integrated Staffing Corporation

Location: Queens, NY

Posted Aug 05, 2025

Must obtain a license, which will be reimbursed after 30 days of employment. High school diploma or technical certification required.

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FY26 - Tax Technology and Transformation - SAP Tax Integration - Manager

Company: EY

Location: New York, NY

Posted Aug 05, 2025

Approved technical certification, CPA license or membership to state Bar or progress to attaining those mentioned. Tax analytics and reporting enhancements.

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Software Development Engineer, Veteran Opportunity

Company: Amazon.com Services LLC

Location: New York, NY

Posted Aug 05, 2025

Strong knowledge of Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem solving, and complexity analysis.

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Global Security - Security Officer Shift Manager

Company: JPMorganChase

Location: New York, NY

Posted Aug 05, 2025

You will have the opportunity to utilize your skills in critical infrastructure security operations, technical security, alarm management, and mobile…

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Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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