Customer Success Manager Jobs in Other US Location

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Looking for Customer Success Manager jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Other US Location area.

Planning Team Manager- EMEA

Company: Baxter Planning

Location: Other US Location

Posted Jan 27, 2025

The Planning Team Manager at Baxter Planning, located in Barcelona, leads a team to support SaaS customers and provide value to Planning as a Service (PaaS) customers. The role involves managing day-to-day team operations, strategic initiatives, and cross-functional collaboration to maximize customer value. Key responsibilities include PaaS delivery oversight, team leadership, performance monitoring, customer success, resource management, escalation management, team development, capacity planning, collaboration, process improvement, and best practice adoption. The ideal candidate should have proven leadership experience, strong problem-solving skills, proficiency in Excel and Supply Chain Planning software, and excellent communication skills.

Manager, Partnership (Key Account Management)

Company: Ninja Van

Location: Other US Location

Posted Jan 27, 2025

Ninja Van, a tech-enabled logistics company founded in 2014, is the largest and fastest-growing last-mile logistics provider in Southeast Asia. They deliver over 1000 parcels every minute across six countries, partnering with more than 35000 merchants. The company is committed to continuous improvement and innovation, utilizing algorithm-based optimization, dynamic routing, end-to-end tracking, and data-driven approaches to provide top-notch delivery services. They are seeking a data-savvy professional with at least 2 years of experience in logistics or e-commerce, strong analytical skills, and proficiency in Microsoft Excel. The ideal candidate will collaborate with team members, support Key Account Managers, and analyze data to improve client relationships and strategic decision-making.

Production Director

Company: Commonwealth Fusion Systems

Location: Other US Location

Posted Jan 27, 2025

Commonwealth Fusion Systems is seeking a Production Director to lead the development and scaling of manufacturing processes for their innovative fusion power plants. The ideal candidate will have extensive experience in manufacturing engineering, project management, and team leadership. They will manage a cross-functional team, develop new manufacturing processes, and drive continuous improvement of production lines. The role involves managing internal machine shops, leading process stabilization, and project managing builds of production hardware. The company values diversity and is committed to equal opportunity employment.

Cloud Architect - Mumbai only

Company: NEC Software Solutions

Location: Other US Location

Posted Jan 27, 2025

The company, now part of the NEC corporation, specializes in understanding customers' businesses before implementing technology, leading to cost-effective solutions and positive change. Their technology has significantly impacted sectors like healthcare and law enforcement. The job description is for a Cloud Architect with 10-15 years of experience, based in Mumbai. The role involves guiding customers on Microsoft 365 usage, designing solutions, and managing security policies.

Software Solution Architect - Istanbul

Company: Insider

Location: Other US Location

Posted Jan 27, 2025

Insider, a B2B SaaS company, is seeking a Solution Architect with 3+ years of experience in a related role. The company, valued at $500M after a Series E funding round, offers a single platform for Customer Experience and Marketing. They are recognized as a leader in cross-channel campaign management and omnichannel marketing platforms. Insider is committed to corporate social responsibility and has initiatives like 100Projects, SheCodes, and SheLeads. The role involves proactively engaging with customers, running data workshops, driving pilots, and troubleshooting technical issues. The company provides an international, diverse, and inclusive environment with benefits like Tech Talks, training opportunities, and a smart work model.

Software Solution Architect - Paris

Company: Insider

Location: Other US Location

Posted Jan 27, 2025

Insider, a B2B SaaS company, is seeking a Solution Architect with 3+ years of experience in a related role. The company, valued at $500M, offers a single platform for Customer Experience and Marketing, backed by top investors. Insider is recognized as a leader in cross-channel campaign management and omnichannel marketing platforms. The company is committed to corporate social responsibility and has initiatives like 100Projects, SheCodes, and SheLeads. The Solution Architect will proactively engage with customers, run data workshops, drive pilots, troubleshoot technical issues, and leverage best practices to guide customer strategy.

Technical Support Specialist - Colombia

Company: Insider

Location: Other US Location

Posted Jan 27, 2025

Insider, a B2B SaaS company specializing in Customer Experience and Marketing, is seeking a Technical Support Specialist. The role involves supporting partners using Insider's products and services, troubleshooting technical issues, and advocating for partners to improve processes and product offerings. The ideal candidate should have a university degree, 12 years of experience in technical product support, strong communication skills in English and Spanish, and a positive attitude. Insider offers a fast-paced startup environment, international work culture, and numerous perks including training, a Spotify subscription, and opportunities for skill sharing.

Sales Manager for Conversational Messaging (Mind Behind)

Company: Insider

Location: Other US Location

Posted Jan 27, 2025

Insider, a B2B SaaS company specializing in Customer Experience and Marketing, is seeking a seasoned salesperson with 45+ years of experience, preferably in the tech industry. The role involves collaborating with Insider's sales teams to promote and sell MindBehind products in Brazil. The company offers a diverse, inclusive environment, extensive training, and opportunities for professional growth. Insider has recently secured $500M Series E funding and is recognized as a leader in various software categories.

Network Systems Engineer (Pre-Sales) - Cloud Networking

Company: Arista Channels

Location: Other US Location

Posted Jan 27, 2025

Arista Networks, a leader in data-driven client-to-cloud networking, is seeking a self-motivated PreSales Network Systems Engineer for their Netherlands team. The role involves providing technical support, acting as a trusted advisor, and designing creative solutions for customers. The ideal candidate should be highly motivated, passionate, and flexible, with a technical degree and networking design and implementation experience. Fluency in Dutch and English is required, along with excellent presentation skills and deep knowledge of relevant protocols. The role offers a dynamic startup-like environment, deep technical collaboration, and continuous on-the-job learning.

Technical Consultant, Content Management

Company: Coupa Software

Location: Other US Location

Posted Jan 27, 2025

Coupa is a leading total spend management platform for businesses, offering AI-driven solutions for predicting, prescribing, and automating smarter, more profitable business decisions. The company values innovation, collaboration, and global impact. The Technical Consultant role involves providing technical oversight for client configurations, managing catalogs and forms within the Coupa platform, and assisting in the deployment of content management processes. The role requires expertise in catalog and procurement processes, strong analytical skills, and proficiency in programming languages like Python or R. Coupa celebrates diversity and is an equal opportunity employer.

Customer Support Manager

Company: Wunderflats

Location: Other US Location

Posted Jan 27, 2025

The job posting seeks a customer service professional with extensive experience in the automobile bodyshop and repair industry, based in Kolkata, Guwahati, or Patna. The role involves providing product support to clients in the Eastern Region of India, including Bihar, West Bengal, Assam, and the North East region. The professional will also act as a training facilitator, creating, organizing, and delivering training sessions to dealership officials, body shop advisors, and managers on software solutions. The job requires regular travel to dealerships initially, with the frequency decreasing over time. The ideal candidate should have subject matter expertise, be flexible and open to travel, understand regional languages, and have an automobile background or experience in a body shop. The role also involves maintaining records, creating training materials, and providing continuous support to learners.

Junior Privacy Counsel

Company: Sportradar

Location: Other US Location

Posted Jan 27, 2025

Sportradar, a leading sports technology company, is seeking a qualified lawyer with international experience in privacy and data protection. The role involves drafting and negotiating data protection agreements, maintaining templates, providing strategic privacy guidance, and managing data subject access requests. The company offers a collaborative environment, impactful work, and a hybrid work model. The ideal candidate should have legal education, experience in drafting data protection agreements, knowledge of privacy by design, excellent communication skills, and AI privacy knowledge. Sportradar is committed to diversity and equal employment opportunities.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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