Customer Success Manager Jobs in Other US Location

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Looking for Customer Success Manager jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Other US Location area.

Senior Support Analyst

Company: Lyra Technology Group

Location: Other US Location

Posted Dec 20, 2024

Centrered is a company that has been serving the Canberra community since 1996, providing quality managed IT and professional services. Their core values are critical to their success and underpin their approach to all aspects of their work. The company's Managed Services team is the heart and soul of Centrered, setting the bar for exceptional client experiences and being the face of IT in clients' businesses. The role of a senior member of Managed Services involves being the primary point of contact for service escalation, supporting analysts and clients to make the most of their IT environment, and identifying root cause, analyzing, and implementing on-the-spot fixes. The role also involves technical leadership, designing and planning ICT network architectures, supporting the security first business practice, installing and configuring equipment, providing 3rd level escalation support, driving and promoting a continuous and accurate documentation culture, maintaining core systems, managing Microsoft 365 environments, providing oncall support, maintaining and enhancing client relationships, leading teamwork and collaboration, and leading and mentoring Incident Problem and Change Management.

Support Analyst

Company: Lyra Technology Group

Location: Other US Location

Posted Dec 20, 2024

Centrered is a company that has been providing quality managed IT and professional services to the Canberra community since 1996. They value their core principles, which are critical to their success and guide their approach to all aspects of their work. The company's Managed Services team is the heart and soul of Centrered, setting the bar for exceptional client experiences and serving as the face of IT in clients' businesses. The Services Team role involves being the primary point of contact for service tickets from clients, providing technical advice and support, managing incidents and service requests, and contributing to the success of clients through the POD or other structures.

DeFi Analyst

Company: Auros

Location: Other US Location

Posted Dec 20, 2024

Auros is a leader in the decentralized finance (DeFi) space, seeking a skilled DeFi Analyst to join their dynamic team. They offer unparalleled liquidity and marketmaking services, with a strong presence in global markets. The role involves conducting in-depth analysis of DeFi protocols, evaluating risks, and providing advisory support on emerging trends. The company values innovation, drive, and collaboration, offering remote work and a flat structure.

iOS Developer - Core Experience

Company: TextNow

Location: Other US Location

Posted Dec 20, 2024

TextNow is a company that aims to democratize phone service and break down barriers to communication. They are looking for an experienced iOS Developer to work on their voice and messaging platform for iOS. The company values customer obsession, doing right by people, accepting challenges, acting like owners, and giving a damn. They offer a strong work-life blend, flexible work arrangements, employee stock options, unlimited vacation, competitive pay and benefits, parental leave, and wellness credit. They believe in diversity and inclusion and are committed to offering a service for everyone.

SMB Customer Success Engineer

Company: Procore Technologies

Location: Other US Location

Posted Dec 20, 2024

The job description is for a Customer Success Engineer (CSE) position at Procore Technologies. The CSE will work with Account Managers to build, retain, and grow the company's Small to Medium Business (SMB) client base. The role involves partnering with Account Managers, applying best practices, serving as a subject matter expert, and helping customers adopt and realize business performance gains from Procore. The successful CSE will use their consultative mindset to leverage Procore's technology solutions within the industries served, create long-lasting adoption, and deliver custom ROI analysis for the client base. The position requires 15-20 travel and has a Bachelor's degree preference in Construction Management, Civil Engineering, Mechanical Engineering, Information Systems, or relevant years of experience. The CSE must have strong technical aptitude, excellent communication skills, analytical skills, and the ability to act as a technology evangelist.

Field Team Lead

Company: Agilisys

Location: Other US Location

Posted Dec 20, 2024

The role of Field Services Team Lead at Agilisys is a great opportunity for experienced professionals to take their career to the next level. The ideal candidate should have experience in managing a team of engineers, excellent stakeholder management skills, and a good understanding of Microsoft 365 products, Windows 10, Server 2016, Virtual Desktop Infrastructure, endpoint management tools, and Service Management as described by ITIL.

Junior Account Manager (Sales)

Company: Trialfacts

Location: Other US Location

Posted Dec 20, 2024

Trialfacts is seeking a Junior Account Manager to join their remote team and help advance medical research by spearheading growth and sales strategies in the pharmabiotech industry. The role involves sales engagement, explaining the process, problem-solving, and learning from training and resources. The company offers autonomy, flexibility, innovation, growth opportunities, and a rewarding career.

Global Sales Luxury & Lifestyle - Project Manager

Company: Accor

Location: Other US Location

Posted Dec 20, 2024

Accor is a global leader in luxury and lifestyle hotels, with a portfolio of over 400 hotels and approximately 140,000 rooms. The company has achieved a 2nd position in the luxury hospitality worldwide. Accor's luxury and lifestyle brands include Raffles, Orient Express, Faena, Banyan Tree, Delano, Sofitel, Legend Fairmont, Emblems Collection, SLS, SO, Sofitel Rixos, MGallery, and onefinestay. Accor is transforming and growing its luxury and lifestyle offerings, with a new division for its luxury and lifestyle brands. The company's luxury brands are a key driver of future growth.

Senior Android Developer - Core Experience

Company: TextNow

Location: Other US Location

Posted Dec 20, 2024

TextNow is a company that aims to break down barriers to communication and free the flow of conversation for people everywhere. They are looking for a Senior Android Developer to work on their voice and messaging platform on Android. The role involves designing, developing, and maintaining high-quality Android applications focused on voice and messaging features. The company values customer obsession, doing right by people, accepting challenges, acting like owners, and giving a damn. They offer a strong work-life blend, flexible work arrangements, employee stock options, unlimited vacation, competitive pay and benefits, parental leave, and benefits for physical and mental well-being. They are committed to diversity and inclusion and have a candidate policy.

Junior Account Manager (Sales)

Company: Trialfacts

Location: Other US Location

Posted Dec 20, 2024

Trialfacts is seeking a Junior Account Manager to join their remote team and drive impact in health innovation. The role involves sales, education, problem-solving, and learning. The company offers autonomy, flexibility, innovation, growth, and a rewarding career. The ideal candidate is highly coachable, loves learning, problem-solving, and has a strong work ethic.

Outreach Specialist

Company: SocialPilot

Location: Other US Location

Posted Dec 20, 2024

SocialPilot is seeking a talented Outreach Specialist to join their dynamic team. The role involves building impactful SaaS products in the Martech space, working with cross-functional teams, and crafting personalized outreach emails. The position is full-time and based in Ahmedabad. The ideal candidate should have a Bachelor's degree in Marketing Communications or a related field, 3+ years of experience in outreach or a similar role, and a proven track record of successful outreach campaigns.

Senior iOS Developer - Core Experience

Company: TextNow

Location: Other US Location

Posted Dec 20, 2024

TextNow is looking for a Senior iOS Developer to work on their voice and messaging platform. The role involves designing, developing, and maintaining high-quality iOS applications, collaborating with cross-functional teams, and working with real-time communication protocols. The company values customer obsession, doing right by people, accepting challenges, acting like an owner, and giving a damn. They offer a strong work-life blend, flexible work arrangements, employee stock options, unlimited vacation, competitive pay and benefits, parental leave, and wellness credit. The company is committed to diversity and inclusion and has a candidate policy in place.

Frequently Asked Questions

What are typical salary ranges for Customer Success Manager roles by seniority?
Junior CSMs (0‑2 years) earn $70,000–$90,000. Mid‑level (2‑5 years) $90,000–$120,000. Senior (5‑10 years) $120,000–$160,000. Director $160,000–$200,000. VP $200,000+ plus equity.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include data analytics, SQL, Excel, NPS and CSAT expertise, upsell and cross‑sell strategy, account management, and communication. Certifications that boost credibility are Gainsight Certified Success Manager, Salesforce Administrator, Zendesk Admin, Intercom Specialist, ChurnZero Certified, and SuccessHacker CS Manager certification.
Can Customer Success Manager positions be worked remotely?
Yes. 80% of listings allow remote or hybrid work. Companies like Snowflake, HubSpot, GoToAssist, and Atlassian offer full remote CSM roles with cloud‑based tools, weekly virtual check‑ins, and asynchronous collaboration.
What career progression pathways exist for Customer Success Managers?
Typical ladder: CSM Analyst → Customer Success Manager → Senior CSM → Enterprise Enablement CSM → Director of Customer Success → VP of Customer Success → Chief Customer Officer. Each step adds responsibility for larger accounts, strategy, and team leadership.
What industry trends should Customer Success Managers be aware of?
Key trends include AI‑driven predictive churn, automated onboarding workflows, usage‑based pricing models, omnichannel support via chatbots, data‑centric success platforms, and a growing focus on expansion revenue as a KPI.

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