Customer Success Manager Jobs in Remote

316,539 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Support Engineer, Ecosystem

Company: Atlassian

Location: Bangalore, India / Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Sales Engineer (SLED NYC)

Company: Abnormal Security

Location: Remote

Posted Feb 03, 2025

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Implementation Project Manager (Remote)

Company: RTX

Location: Remote

Posted Feb 03, 2025

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Sales Manager, Mid-Market West

Company: Atlassian

Location: Seattle, WA / Remote

Posted Feb 03, 2025

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Sales Development Representative

Company: Autodesk

Location: Atlanta, GA / Remote

Posted Feb 03, 2025

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AVP, EMEA, APAC and Japan Strategic Customer Engagements (Elevate)

Company: ServiceNow

Location: London, United Kingdom / Remote

Posted Feb 03, 2025

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Implementation Business Analyst (Hybrid - Flexible Options)

Company: Broadridge

Location: Boston, MA / Remote

Posted Feb 03, 2025

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Program Design Associate Manager

Company: Coinbase

Location: Remote

Posted Feb 03, 2025

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Senior Manager, Process Excellence

Company: Affirm

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Liability Determination Adjuster - Remote (MST/PST)

Company: Allstate

Location: Remote

Posted Feb 03, 2025

View Details Apply on The Muse

Customer Enterprise Architect

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Feb 03, 2025

View Details Apply on The Muse
Senior Manager Omni Business Analytics business analytics and insights initiatives continuous improvement projects in eCommerce analytics

Senior Manager, Omni Business Analytics

Company: Kraft Heinz

Location: Remote

Posted Feb 03, 2025

The Senior Manager Omni Business Analytics will lead business analytics and insights initiatives, providing crossfunctional teams with end-to-end business-critical insights. This role involves leading continuous improvement projects in eCommerce analytics, analyzing business health performance, and developing advanced analytics products. The ideal candidate should have a Bachelor's degree in Analytics, Data Science, Strategy, or a related field, with 5+ years of proven experience in Data Science, Analytics, Strategy, or a related field. Consumer packaged goods experience is preferred. Strong communication, project management, and collaboration skills are required.

View Details Apply on BuiltIn

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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