Customer Success Manager Jobs in Remote

316,539 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Associate Client Support Representative (remote)

Company: Broadridge

Location: Baton Rouge, LA / Remote

Posted Feb 03, 2025

Sr. Services Account Executive

Company: ServiceNow

Location: Chicago, IL / Remote

Posted Feb 03, 2025

Senior Account Executive

Company: Sauce Labs

Location: Remote

Posted Feb 03, 2025

Sauce Labs, a leading provider of continuous test and error reporting solutions, is seeking a Senior Account Executive with 5+ years of strategic enterprise sales experience. The role involves leading sales efforts, expanding new business, and renewals within the largest named existing accounts. The SAE will be responsible for achieving sales revenue and pipeline goals, maintaining and growing the revenue base, and partnering with Customer Support Managers to ensure positive engagement with Sauce products. The ideal candidate should have a strong business understanding, experience selling into SaaS, FinTech, Healthcare, Retail, CPG, Gaming, or Automotive industries, and proficiency in using a disciplined sales process. The role requires excellent communication skills, time management, and the ability to travel at least 25% of the time.

SAP Managing Consultant S/4HANA

Company: Kyndryl

Location: Puteaux, France / Remote

Posted Feb 03, 2025

Multifamily Installer

Company: Sunrun

Location: Remote

Posted Feb 03, 2025

Payroll Accounting Intern, 2025 Summer U.S.

Company: Atlassian

Location: Seattle, WA / Remote

Posted Feb 03, 2025

Global Partner Seller Associate

Company: ServiceNow

Location: Austin, TX / Remote

Posted Feb 03, 2025

EMEA Strategic Engagements Director (Elevate)

Company: ServiceNow

Location: Dublin, Ireland / Remote

Posted Feb 03, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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