Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Sales Engineer (APAC)

Company: Aerospike

Location: Remote

Posted Jan 30, 2025

Aerospike, a leading real-time database provider, is seeking a sales engineer to assist in selling their products. The ideal candidate should have strong technical knowledge, excellent communication skills, and the ability to work under pressure. They will be responsible for preparing technical presentations, discussing customer needs, collaborating with sales teams, and generating sales leads. Linux experience, databases knowledge, and coding skills are required. Previous experience with Aerospike or similar databases is preferred. Aerospike is an equal opportunity employer.

FP&A Manager

Company: The Voleon Group

Location: Remote

Posted Jan 30, 2025

Voleon is a leading technology company in finance, utilizing advanced machine learning techniques. They offer competitive compensation, a supportive work environment, and opportunities for professional growth. The FP&A Manager will own the company's financial model, prepare detailed reports, and collaborate with cross-functional teams. Requirements include 5+ years of experience in FP&A, strong financial modeling skills, and proficiency in Excel and BI tools.

DBA

Company: Recharge

Location: Remote

Posted Jan 30, 2025

Recharge is a leading subscription platform for ecommerce brands, empowering them to manage subscriptions, create dynamic customer experiences, and evaluate business performance. They serve over 20,000 merchants and 100 million subscribers, including popular brands like Blueland, Hello Bello, LOLA, Chamberlain Coffee, and Bobbie. Recharge is recognized by Deloitte's Technology Fast 500 and is a Great Place to Work Certified company. They are currently seeking a DBA with 4+ years of experience in database design and support, proficient in SQL, and familiar with cloud platforms like GCP, AWS, or Azure. The role involves supporting database efficiency, implementing new technologies, and working with a stack including GCP, Kubernetes, CloudSQL, MySQL, PostgreSQL, Snowflake, Fivetran, Terraform, Ansible, Docker, Nginx, Redis, Elasticsearch, Python, Flask, Jinja, ES6, Vue.js, Snowflake, Looker, and Matillion. The compensation range is competitive, with a hiring range of $112,000 - $140,000 in the US and $88,000 - $110,000 in Canada. Benefits include medical, dental, vision plans, retirement plan with employer contribution, flexible time off, paid parental leave, and remote life and merchant stipends.

Operations Performance Manager

Company: Cox Enterprises

Location: Remote

Posted Jan 30, 2025

The Cox Automotive Operations Performance Manager is a regional role covering Pennsylvania, New Jersey, Delaware, and Virginia. The position involves driving effective utilization of Cox Automotive Dealertrack and Xtime products, building relationships with dealers, and implementing process changes to optimize client experience. The role requires a bachelor's degree and 6 years of experience, with preference for in-region applicants. Benefits include a competitive salary, work-life balance, comprehensive healthcare, and professional development opportunities.

Associate, UM Optimization

Company: Oscar Health

Location: Remote

Posted Jan 30, 2025

Oscar Health is hiring an Associate UM Optimization to join their Optimization team. The role involves working cross-functionally with business and technical stakeholders, leading the design, optimization, and implementation of processes to support organizational goals. The candidate will report to the Manager of Process Improvement and must reside in one of the specified states. The role offers a competitive salary and benefits package, including unlimited vacation, performance bonuses, and employee benefits. The ideal candidate will have 3+ years of work experience in operations, health insurance, data analysis, engineering, or consulting, with proficiency in data software like Excel and end-to-end project management. Familiarity with process improvement methodologies such as Lean Six Sigma and Theory of Constraints is a plus. Oscar Health values diversity and equal opportunity, fostering an environment where employees can be their authentic selves.

Security Engineer

Company: Makpar

Location: Remote

Posted Jan 30, 2025

Makpar is a team of innovators and consultants offering services in cybersecurity, cloud migration, IT project management, Agile transformation, DevSecOps, and Health IT. They are a Great Place to Work™ certified company with recent awards including Fortune Top 100 Small Place to Work, Inc 5000, and Inc Best in Business. Makpar is currently seeking a Security Engineer with expertise in NIST 80053 security controls, risk and vulnerability management, and compliance with federal cybersecurity frameworks. The ideal candidate will develop and document System Security Plans, Plan of Action and Milestones, and Risk-Based Decisions, and work with developers to address security control families. Required qualifications include a minimum of 8+ years in IT, at least 5+ years in Information Security, relevant security certifications, in-depth knowledge of NIST 80053, RMF, FedRAMP, FISMA, and related federal security standards, understanding of networking, and experience with microservices-based architecture and AWS cloud platform. Makpar offers a great benefits package, excellent training, flexible work schedules, and a generous compensation package.

Senior Copywriter

Company: Lumin Digital

Location: Remote

Posted Jan 30, 2025

The Senior Copywriter at Lumin Digital is responsible for drafting original copy and editing existing content to support the company's content strategy, PR efforts, brand, product, and demand generation programs. The role requires an imaginative approach to copywriting, attention to detail, and collaboration with cross-functional teams in a fast-paced remote environment. Essential functions include writing original copy, collaborating with product, sales, client services, and other teams, editing and proofreading content, utilizing SEO principles, staying updated on content and social media best practices, and serving as a champion for the Lumin brand voice and writing style. The role offers growth opportunities and requires 10+ years of applicable writing experience, deep knowledge of content strategy, excellent writing and editing skills, interpersonal skills, time management, and organizational skills. A Bachelor's degree in Marketing, Journalism, Communications, or a related field is preferred. Lumin Digital is a trailblazer in digital banking solutions, fostering a culture of curiosity, innovation, trust, respect, and boldness.

Account Executive, Southeast - Private Sector Sales

Company: Magnet Forensics

Location: Remote

Posted Jan 30, 2025

Magnet Forensics is a global leader in digital investigative software, serving over 4000 customers in over 100 countries. They are looking for a sales professional with 5+ years of experience in a fast-paced, competitive market. The ideal candidate should have a track record of consistent quota achievement, a great understanding of complex sales processes, and technical aptitude. The role involves travel up to 30% of the time and requires residency in Atlanta, Virginia, North Carolina, South Carolina, Alabama, or Florida. Magnet Forensics offers competitive compensation, benefits, and a commitment to continuous learning and diversity.

Sales Engineer (West Coast)

Company: Aerospike

Location: Remote

Posted Jan 30, 2025

Aerospike, a leading real-time database provider, is seeking a sales engineer to assist in selling their products and services. The ideal candidate should have extensive knowledge of technical products, excellent communication skills, and the ability to work under pressure. They will be responsible for preparing technical presentations, discussing equipment needs with customers, collaborating with sales teams, and generating high-quality sales leads. The role involves setting and achieving sales goals, training other sales team members, and providing customer support. Preferred skills include experience with databases like Aerospike, Yugabyte, CockroachDB, MongoDB, Cassandra, HBase, and knowledge of cloud platforms like AWS, Microsoft Azure, and Google Cloud. Strong coding skills in languages like Java, C++, Python, Go, etc., are also required.

Head of Asia Pacific

Company: Gowan Company

Location: Remote

Posted Jan 30, 2025

The Head of Asia is tasked with leading Gowan Crop Protection's growth strategy across the Asia region, which includes countries like India, China, Japan, Australia, and Vietnam. This role involves driving profitability, optimizing business structure, and building a strong product portfolio. The Head of Asia collaborates with global teams to ensure cohesive execution of strategies and long-term success. Key responsibilities include developing and implementing regional strategy, overseeing commercial operations, managing marketing and development, collaborating with global teams, ensuring regulatory coordination, promoting company culture, and providing financial and strategic oversight. The ideal candidate should have a Bachelor's degree in Agriculture Business Administration or a related field, an MBA or advanced degree is a plus. Extensive experience in agriculture or related industries, a strong commercial or operations track record, and fluency in English are required. The role involves 25-50% travel to the US and within the Asia region.

Business Development Sales Manager

Company: brightwheel

Location: Remote

Posted Jan 30, 2025

Brightwheel, a globally trusted technology brand in early education, aims to provide high-quality education for every child by enabling teachers to spend more time with students, engaging parents, and supporting small businesses in the $175 billion early education market. The company is seeking an experienced Outbound Business Development Sales Manager to lead a team of BDRs, exceed sales goals, and create a positive team culture. The ideal candidate should have at least 2 years of BDR experience, phone-based cold calling experience, and a proven track record in managing and motivating sales teams.

Senior Supply Chain Product Strategist

Company: Pigment

Location: Remote

Posted Jan 30, 2025

Pigment, founded in 2019, is a rapidly growing SaaS company offering an efficient Enterprise Performance Management platform. With over 480 employees across multiple global offices, Pigment has secured $393M in investment from top venture capital firms. The company serves notable clients like Unilever, Deliveroo, Gong, and Brex. Pigment is seeking a Supply Chain expert with 10+ years of experience and a proven track record in implementing Supply Chain Planning software. The ideal candidate should be an innovative thinker, collaborative leader, and understand both product development and client needs. Pigment offers competitive compensation, stock options, generous time off, and parental leave policies. The company culture emphasizes teamwork, continuous improvement, action, and humility.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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