Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Service Sales Manager

Company: GE Vernova

Location: Tokyo, Japan / Remote

Posted Jan 25, 2025

Senior Engineer - Field Services F/H

Company: GE Vernova

Location: Montpellier, France / Remote

Posted Jan 25, 2025

Senior Lead, Customer Enterprise Partner

Company: Kyndryl

Location: Tokyo, Japan / Remote

Posted Jan 25, 2025

Advanced Cloud Engineer II (RapidScale)

Company: Cox Enterprises

Location: Remote

Posted Jan 25, 2025

RapidScale, a leading provider of secure and reliable managed cloud solutions, is seeking an Advanced Cloud Engineer II. The role involves maintaining customer environments, acting as a technical escalation point, coaching junior engineers, and delivering solutions with high customer satisfaction. The ideal candidate should have a Bachelor's degree and 4 years of experience, with advanced knowledge in AD, Windows Server, Group Policy, and DNS. Preferred skills include Veeam Backup Technologies, NAble Patching, PowerShell scripting, and VMware experience. The compensation ranges from $99,000 to $165,000 per year, with benefits including health care, retirement planning, and flexible vacation. Cox Communications, the company behind RapidScale, is a large private telecom company known for its award-winning culture and benefits.

BMC Specialist

Company: Kyndryl

Location: Medellin, Colombia / Remote

Posted Jan 25, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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