Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

AR Consultant

Company: CDW

Location: Remote

Posted Jan 25, 2025

Direct Tax Manager

Company: CDW

Location: Remote

Posted Jan 25, 2025

Senior Manager Internal Audit

Company: CDW

Location: Remote

Posted Jan 25, 2025

Director, Distribution Partnerships

Company: GSTV

Location: Remote

Posted Jan 25, 2025

GSTV is committed to fostering an inclusive team culture and offers comprehensive benefits and flexible work arrangements. The Director of Distribution Partnerships will drive growth and strategic relationships with retailers, major oil companies, equipment manufacturers, and distributors. This role involves client relationship management, account growth, strategic planning, contract and proposal management, client satisfaction and support, team collaboration, sales reporting and forecasting, and other duties. The ideal candidate should have a strong sales background, excellent communication skills, organizational abilities, negotiation experience, and a results-oriented mindset. A bachelor's degree or equivalent experience is required, along with 35 years of experience in sales, account management, and client partnerships, preferably in the convenience and fuel industry.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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