Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Mainframe z/OS System Administration

Company: Kyndryl

Location: Gurgaon, India / Remote

Posted Jan 24, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They are committed to creating a more equitable, inclusive world. The Infrastructure Specialist role involves contributing to current projects, analyzing problems, offering solutions, and long-range strategic planning of IT infrastructure. This role requires 5+ years of experience in z/OS System Administration and hands-on expertise in various z/OS components. Kyndryl offers opportunities for growth, continuous learning, and a supportive work environment.

Product Partnerships Lead

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 24, 2025

Senior Software Engineer, Layout Router (USA Remote)

Company: Siemens Digital Industries Software

Location: Remote

Posted Jan 24, 2025

Siemens is seeking high-level C++ software engineers to join their team in developing computer-aided design (CAD) tools for integrated circuits (ICs) in the Electronic Design Automation (EDA) industry. The role involves designing, implementing, debugging, and supporting innovative features, with a focus on router and placer processes. The ideal candidate should have a BS/MS in Computer Science, Computer Engineering, or Electrical Engineering, and 5+ years of experience in object-oriented C++ software development. Knowledge of high-performance data structures, multi-threading, distributed computing, and object-oriented design of C++ software is required. The position offers a competitive salary range of $145,700 to $262,300, along with comprehensive benefits and flexible working arrangements.

Senior Product Manager - Colo - AMER

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Jan 24, 2025

Machine Learning Product Manager, Shopping (Remote-Eligible)

Company: Capital One

Location: San Francisco, CA / Remote

Posted Jan 24, 2025

Capital One Shopping is seeking a Product Manager with a strong background in data-driven product development. The ideal candidate will have experience in using SQL for data analysis, a customer-centric mindset, and the ability to lead teams in designing and delivering data platform features. The role involves understanding enterprise data requirements, prioritizing stakeholder needs, and creating a product vision. Basic qualifications include a Bachelor's Degree, at least 3 years of digital product management experience, and proficiency in SQL. Preferred qualifications include a degree in Computer Science or Engineering, an MBA, and experience with A/B testing and understanding technical aspects of web and mobile platforms.

Technical Support Engineer I (Contractor)

Company: Nylas

Location: Remote

Posted Jan 24, 2025

Nylas, a company specializing in APIs for email, calendar, and contact management features, is seeking a Technical Support Engineer I (Contractor). The role involves troubleshooting technical issues, collaborating with engineering, creating customer-facing documentation, and partnering with go-to-market teams. The ideal candidate should have 1-3 years of technical support experience, proficiency in at least one programming language, strong problem-solving skills, customer empathy, excellent communication abilities, adaptability, and a detail-oriented approach. The interview process includes three rounds: a 60-minute Google Meet with the Hiring Manager, a take-home assignment followed by a 60-minute meeting with a team member, and another 60-minute Google Meet with another team member.

RVP, Canada Health & Education

Company: Salesforce

Location: Vancouver, Canada / Remote

Posted Jan 24, 2025

Salesforce, a leading company in AI, Data, and CRM, is seeking a Sales Leader with 2+ years of healthcare sales leadership experience. The role involves managing and developing a team of Account Executives, participating in client and prospect meetings, and leading cross-functional teams. The ideal candidate should have bilingualism (English/French), excellent negotiation and presentation skills, and a proven track record in creating successful teams. Salesforce offers world-class training, exposure to executive thought leaders, and a clear path to promotion. The company is committed to equality and community service, being recognized as a leader in philanthropy, culture, and innovation.

Compliance Specialist III

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific is seeking a Senior Specialist to support their mission in ensuring compliant, timely, and efficient movement of imports and exports. The role involves staying updated on pertinent regulations, monitoring shipments, and collaborating with various functional areas. The ideal candidate should have a consistent track record in global trade, supply chain, or logistics, and possess strong organizational and time management skills. The company offers resources and opportunities for significant contributions to the world.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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