Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Director, Product Public Relations (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity since 2011, seeks a Director of Product Public Relations. The role involves shaping and amplifying the Falcon platform narrative, translating complex technical concepts into compelling messaging, and driving clear narratives that align with business priorities. The ideal candidate should have 15+ years of experience in PR, a proven ability to simplify complex concepts, and extensive management experience in a high-growth cybersecurity company. The position offers a remote-friendly culture, competitive compensation, and opportunities for professional development.

Photographer, ShowingTime+ (Sarasota, FL)

Company: Zillow

Location: Remote

Posted Jan 24, 2025

ShowingTime+ is hiring experienced part-time photographers for real estate media work. The role involves capturing high-quality photos, videos, drone imagery, and 3D interactive floor plans. Photographers will work 20 hours per week, with potential for full-time employment. They must have advanced photography skills, excellent customer service, and be comfortable working independently. The position requires a valid driver's license, reliable transportation, and the ability to drive longer distances. Zillow Group, the parent company, is committed to fostering an inclusive environment and offers competitive benefits.

Support Account Manager (Teamcenter)

Company: Siemens Digital Industries Software

Location: Madrid, Spain / Remote

Posted Jan 24, 2025

Siemens Digital Industries Software is seeking a Support Account Manager to ensure an exceptional customer experience. The role involves engaging with major accounts, understanding their business and technical drivers, and architecting appropriate solutions. The manager will act as a single point of contact for support activities, oversee technical resources, and manage escalations. Qualifications include technical consulting experience, IT project management, and knowledge of Siemens software products. Excellent communication skills and the ability to manage multiple priorities are required. Siemens offers a comprehensive reward package and values diversity.

Appointment Specialist

Company: Zillow

Location: Remote

Posted Jan 24, 2025

Zillow is hiring for a part-time Appointment Specialist role in Serbia, with the position being integral to the company's operations. The role involves managing real estate appointments, updating MLS listings, and resolving showing issues. The ideal candidate should have excellent communication skills, attention to detail, and at least 6 months of customer service experience. Zillow Group, known for its innovative culture and comprehensive benefits, is an equal opportunity employer committed to fostering an inclusive environment.

Premier Sales Executive (CT)

Company: Prudential Financial

Location: Shelton, CT / Remote

Posted Jan 24, 2025

Sr Manager, Channel Management

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

Thermo Fisher Scientific Inc., a global leader in serving science with annual revenue exceeding $40 billion, is seeking a commercial leadership role for its Microbiology Division (MBD). The role involves developing channel strategy, driving growth through North American channels, and fostering relationships with channel partners. Key responsibilities include creating a commercial process for selling through partner organizations, coordinating divisional leads to meet channel objectives, and understanding market dynamics and competitive landscape. The ideal candidate should have a B.S. in Sciences or Business, preferably with an MBA, and at least 5 years of direct/distribution sales experience. Strong analytical skills, strategic selling abilities, and excellent communication skills are required. The position offers competitive remuneration, healthcare benefits, and opportunities for career growth in an innovative company culture.

Sr. Product Manager, SEO

Company: Upwork

Location: Remote

Posted Jan 24, 2025

Marketing Sales Specialist (EU Centric)

Company: TransUnion

Location: London, United Kingdom / Remote

Posted Jan 24, 2025

TransUnion is seeking a Marketing Sales Specialist to join their team, focusing on the European market, particularly Spain, Germany, France, and BeNeLux. The role involves selling Marketing Solutions to prospects and existing customers, hitting revenue targets, and building strong partnerships. The ideal candidate should have a minimum of 7 years of experience selling Marketing solutions, a deep understanding of European Marketing, and excellent communication skills. TransUnion offers a competitive salary, benefits, and opportunities for growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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