Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Product Designer, Design Systems

Company: Twilio

Location: Remote

Posted Jan 24, 2025

Twilio, a global company committed to opposing racism and promoting diversity, equity, and inclusion, is seeking a Product Designer for its Design Systems team. The role involves creating an inclusive UX platform, Paste, to help designers and engineers build sophisticated user experiences. The ideal candidate will have a strong portfolio, proficiency in Figma, and a solid understanding of visual design principles. They should also be able to collaborate effectively with cross-functional teams and advocate for best practices in design and research methodologies.

Assistant - Athlete Evaluator

Company: Area Scouts

Location: Fargo, ND / Remote

Posted Jan 24, 2025

Area Scouts™ is a rapidly growing Athlete Health Initiative Platform, focusing on Athlete Development. They are seeking experienced professionals in various sports for full-time positions. The company aims to provide instruction, high-level training, and guidance to ensure athletes stay healthy and compete consistently. They address the rising costs and injuries in youth sports by offering a proven solution through their team of Sports Medical Professionals, Olympians, and Experts. The role involves working with youth athletes, maintaining relationships with local sports organizations, and conducting evaluations to provide personalized instructions and corrective measures.

Sales Representative - Cincinnati - Injury Prevention

Company: Stryker

Location: Remote

Posted Jan 24, 2025

Stryker is seeking a Sage Sales Representative who is a hard-working, confident, and competitive salesperson with a track record of success. The role involves driving the sale of innovative products designed to improve healthcare efficiency and profitability. The ideal candidate should possess excellent time management, project management, and customer service skills. They must have a Bachelor's Degree or equivalent experience, a valid driver's license, and the ability to handle physical tasks such as moving and setting up products. The role requires strong interpersonal communication skills, the ability to manage time and tasks, and unwavering ethics and integrity. Stryker offers a competitive benefits package including health, financial, and time-off benefits.

Lead Backend Engineer

Company: Appfire

Location: Remote

Posted Jan 24, 2025

Appfire, a remote-first company with over 800 employees across 27 countries, is seeking a seasoned Software Engineer to join their cross-functional product team. The ideal candidate will have extensive experience in leading the delivery of scalable, high-traffic cloud applications, proficiency in back-end technologies like .NET with C# and Node.js with Typescript, and a strong understanding of modern microservice architectures. Appfire offers a competitive salary, company equity, flexible work arrangements, and a comprehensive benefits package including wellness days, private healthcare, and English language courses. The company is committed to corporate social responsibility and has been recognized for its growth, culture, and product excellence.

Team Leader

Company: MetLife

Location: Remote

Posted Jan 24, 2025

The job involves conducting regular one-on-one coaching sessions to provide feedback and guidance, monitoring and evaluating calls to identify areas for improvement, developing and implementing metrics to assess the impact of voice coaching on call quality and customer satisfaction, creating customized coaching plans, designing and delivering training programs, working closely with operations team, and partnering with quality assurance and operations to align coaching efforts with organizational goals. The role requires experience in voice coaching and training, analytical skills, proficiency in Excel, Word, and PowerPoint, strong people management skills, and understanding of the insurance industry and BPO operations. MetLife, a leading financial services company, is recognized as one of the world's most admired companies and best workplaces.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 24, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

District Sales Manager - Texas/Arkansas (Remote)

Company: Rheem

Location: Searcy, AR / Remote

Posted Jan 24, 2025

Rheem, a global leader in heating, cooling, and water heating equipment, is seeking a District Sales Manager for Texas and Arkansas. The role involves serving as the primary customer contact, ensuring territory responsibility, and providing account management for assigned accounts. The ideal candidate should have a Bachelor's degree, 5+ years of experience in HVACR or building materials sales, and strong communication, presentation, and analytical skills. The role requires extensive travel and the ability to create demand for Rheem products, develop customer relations, and maintain a 'consultative' selling relationship.

Contract Administrator

Company: Applied Systems

Location: Remote

Posted Jan 24, 2025

Applied Systems Inc, a global leader in insurance technology, is seeking a Contract Administrator. The role involves contract-related duties, proposal generation, order processing, and maintaining client relationships. The ideal candidate should have 13 years of contract administration experience, strong business acumen, and excellent interpersonal skills. Benefits include health insurance, retirement savings plans, and work-life balance. Applied Systems values diversity and inclusion, and is committed to career growth and success.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 24, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Senior Software Engineer, Distributed Systems

Company: Cloudflare

Location: Remote

Posted Jan 24, 2025

Cloudflare, a leading company in the Internet infrastructure sector, is seeking a Distributed Systems Engineer. They aim to build a better Internet by protecting and accelerating applications online. The role involves working on high-growth products, scaling their network, improving performance, and ensuring system reliability. The company values diversity, inclusiveness, and continuous learning. They offer competitive compensation, equity participation, and comprehensive benefits. Cloudflare is also committed to social causes, such as protecting the free and open Internet through projects like Galileo and Athenian, and providing a secure public DNS resolver, 1.1.1.1.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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