Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Executive Director, Business Development - Key Accounts (BioPharma), Central Labs

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 24, 2025

The job description outlines a leadership role for a Key Accounts program within the Central Labs division of the Analytical Services Division (ASD). The successful candidate will lead a team of Key Account Managers, driving revenue growth and authorizations for top accounts. Key responsibilities include developing a value proposition, strategic account plans, and strong relationships with key clients. The ideal candidate should possess extensive experience in clinical business development, key account management, and sales management, with a deep understanding of the laboratory and clinical trials market. The role requires excellent leadership, organizational skills, and the ability to build and motivate high-performing teams. The position is global and can be remote within the US, preferably in the east coast time zone.

R&D Verification Engineer II - Remote

Company: Ansys

Location: Vancouver, Canada / Remote

Posted Jan 24, 2025

Ansys is seeking a R&D Verification Engineer II to join the Electronics, Semiconductor and Optics Business Unit (ESOBU). The role involves conducting software testing of ANSYS applications like HFSS and HFSS 3D Layout, ensuring product meets customer needs in terms of functionality and usability. The engineer will work closely with the product creation team, communicate with technical specialists, and approve product releases when quality standards are met. Minimum qualifications include a BS in Engineering or related field with at least 3 years of experience, or MS with at least 1 year of experience. Technical knowledge in high frequency principles, RF/Microwave Electronics, Antennas and RCS, Signal and Power Integrity, PCB and IC Design, EMI/EMC is required. Familiarity with Ansys HFSS and large-scale commercial software testing is preferred. Ansys values adaptability, courage, generosity, and authenticity, and is committed to diversity and inclusion.

Physical Security Enablement Manager

Company: Equinix, Inc

Location: Windsor, U.K. / Remote

Posted Jan 24, 2025

Equinix, a global digital infrastructure company, is seeking a Physical Security Enablement Manager. The role involves managing security enablement projects, determining methods and processes for complex data center security issues, and leading cross-functional teams. Responsibilities include process management, project management, data center enablement, training, systems support, and design engineering. The ideal candidate will have a Bachelor's degree in a related discipline, proven years of experience, and certification with a major security system manufacturer. Equinix is committed to diversity and equal employment opportunities.

Regional Alliances Manager, Majors - East (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a Regional Alliances Manager for the Eastern US. The role involves working with partners to maximize platform adoption, building strong relationships, and growing business within VAR/Reseller, Technology Alliances, and GSI partner channels. Key responsibilities include identifying and recruiting partners, coordinating technical enablement, developing a technical enablement strategy, supporting internal teams' engagement with partners, strategizing marketing programs, and maintaining knowledge of industry trends and competitive landscape. The ideal candidate should have a university degree, 7+ years of channel sales experience, strategic thinking, hunter mentality, new partner development experience, and strong communication skills.

Account Executive for SkyHive - APJ

Company: Cornerstone OnDemand

Location: Singapore / Remote

Posted Jan 24, 2025

The text describes a sales role at SkyHive, focusing on driving revenue growth through strategic shifts from Jobs to Skills. The role involves hunting and closing new and existing Cornerstone accounts, exceeding sales targets, and partnering with various teams to ensure client satisfaction. The ideal candidate should have 5+ years of enterprise sales experience, fluency in English, and preferably additional languages. An HR tech or data solution background is required, along with a proven track record in selling to VP and C-level executives.

Technical Solutions Specialist- Autodesk Construction Cloud (ACC)

Company: M2 Technologies

Location: Remote

Posted Jan 24, 2025

Symetri, formerly Microdesk, is seeking a Construction Technology Specialist to join their team. The role involves introducing Autodesk Construction Cloud (ACC) technologies, design software, and other Symetri products to prospective and existing accounts. The specialist will play a pivotal role in transforming how construction firms plan, design, and deliver projects. Responsibilities include preparing and delivering customer-facing software demonstrations, aligning with customers' intended business outcomes, and spanning the entire project lifecycle. Beyond pre-sales, the role involves post-sales execution, including scoping, training, implementation, and mentoring services. The position offers the opportunity to work on innovative projects and contribute to the success of the construction industry's digital transformation.

Strategic Account Manager - West Coast

Company: Matillion

Location: Remote

Posted Jan 24, 2025

Matillion, a Data Productivity Cloud, seeks a Strategic Account Manager with 10+ years of strategic sales experience, preferably in Data and Analytics, SaaS, or enterprise software. The role involves developing and growing relationships with Matillion's most strategic and high-value customers, driving revenue growth, and delivering exceptional customer outcomes. The ideal candidate should have expertise in navigating complex accounts, managing large enterprise contracts, and leading the full customer lifecycle. Matillion offers competitive compensation, a collaborative culture, and a range of benefits including company equity, health insurance, and flexible working. The company is committed to diversity and inclusion.

Advisory Solution Consultant

Company: ServiceNow

Location: Los Angeles, CA / Remote

Posted Jan 24, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an Advisory Solution Consultant. This role involves leading product sales, conducting discovery workshops, and providing technical expertise. The ideal candidate should have 7+ years of pre-sales solution consulting experience, proficiency with the ServiceNow platform, and territory management skills. The company offers a competitive base pay, equity, variable/incentive compensation, and benefits. ServiceNow is an equal opportunity employer, committed to inclusivity and diversity.

Senior Technical Training Instructor

Company: Autodesk

Location: Dublin, Ireland / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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