Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

ACCOUNT EXECUTIVE

Company: UKG

Location: Remote

Posted Jan 24, 2025

UKG, the largest U.S.-based private software company, is seeking a seasoned sales rep for WFM/HRMS/Payroll solutions. With 80,000 customers across 150 countries, UKG offers a supportive work environment, comprehensive benefits, and an inclusive culture. The role involves assisting with proposals, RFPs, and demos, providing technical sales support, and maintaining a working knowledge of products. The company is committed to diversity and equal opportunity, with a focus on AI-powered solutions for all industries and geographies.

Senior Actuarial Analyst

Company: Oscar Health

Location: New York, NY / Remote

Posted Jan 24, 2025

Oscar, a health insurance company founded in 2012, is hiring a Senior Actuarial Analyst. The role involves supporting pricing strategies for ICHRA, reviewing performance trends, and informing budget planning. The Senior Analyst will report to the Manager, Actuary, and work in a blended culture, with remote options available. The ideal candidate should have a STEM degree, be an Associate or Fellow of the SOA, and have 3+ years of experience. Bonus points for knowledge of health insurance concepts and tech-forward methods.

Claim Consultant Private D&O

Company: The Hartford

Location: Hartford, CT / Remote

Posted Jan 24, 2025

The Hartford Global Financial Lines Directors and Officers (D&O) Claims Group is seeking a Claims Consultant with at least five years of experience in handling litigated Private and Non-Profit D&O coverage and/or liability cases. The role involves managing a caseload of claims from inception to final disposition, conducting investigations, analyzing coverage, liability, and damages, and communicating with insureds and other parties. The ideal candidate should possess excellent communication, strategic thinking, negotiation, and technical claim handling skills. The position offers a competitive base pay range of $121,280 - $181,920 and the possibility of a hybrid or remote work arrangement.

Sr Account Executive, Enterprise

Company: Equinix, Inc

Location: Jakarta, Indonesia / Remote

Posted Jan 24, 2025

Senior Product Manager

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

Digital Ocean is seeking a Senior Product Manager to lead the product vision and strategy for their Generative AI platform. The ideal candidate will have a strong background in AI/ML, cloud infrastructure, and a customer-first approach. They will work with a team of high-energy Product Managers, Engineers, and Designers to create innovative, AI-driven solutions. The role involves leading product vision, strategy, and roadmap, ensuring simplicity and differentiation, and working across the company to align stakeholders. The candidate will also interact directly with customers to understand their needs and improve the platform's capabilities. In return, Digital Ocean offers a competitive salary, great benefits, a creative work environment, and the opportunity to be part of a fast-paced, growing technology company.

Senior Field Event Marketing Manager - Public Sector - (Washington, DC)

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an experienced marketing professional for a top-notch team. The role involves planning, executing, and measuring events and programs for the Public Sector business, targeting Education and Government audiences. The ideal candidate should have 8+ years of relevant experience, strong project management skills, and the ability to work cross-functionally. The position offers the opportunity to impact industries crucial to our global economy, with a focus on safety, efficiency, and sustainability. Samsara values career development, encouraging rapid growth in a hyper-growth environment.

Content Marketing Manager

Company: DigitalOcean

Location: Gunnison, CO / Remote

Posted Jan 24, 2025

DigitalOcean is hiring a Content Marketing Manager to create and manage content for developers and startups. The role involves writing blog posts, email series, webpage copy, research reports, and case studies on topics like cloud computing, AI, and machine learning. The ideal candidate should have at least 3 years of content marketing experience, strong technical writing skills, and the ability to explain complex concepts clearly. DigitalOcean offers career development, competitive benefits, and a focus on diversity and inclusion.

Life Pricing Actuary

Company: Allstate

Location: Remote

Posted Jan 24, 2025

Allstate, a company with over 90 years of experience, is seeking a Life Pricing Actuary. The role involves developing and managing projects using actuarial and statistical standards, influencing data-driven solutions, and leading teams. The ideal candidate will have 8+ years of relevant actuarial experience in Life Insurance, FSA certification, and advanced knowledge in various tools and applications. The compensation for this role ranges from $143,200 to $227,050 annually. Allstate emphasizes inclusivity, diversity, and opportunities for professional growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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