Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Senior Product Marketing Manager

Company: Pie Insurance

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Oversight Directors - Cardio/General Medicine (CVGM Team)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Director, Project Management in their Oversight Team for the EMEA region. The role can be fully remote, office, or hybrid. The candidate should have recent experience in full-service clinical trials, specifically in areas such as Cardiovascular, GI, Nephrology, Rare Disease, Diabetes, Obesity, Dyslipidemia Immunology, Dermatology, Woman's Health, Cell & Gene Therapy, CAR-T, Immunology, RA, Biosimilars, and GI (inclusive of UC/CD). The role involves strategic indication or client-specific portfolio management, providing therapeutic expertise in project delivery execution, and driving overall strategy development for proposals. The ideal candidate should possess comprehensive therapeutic area knowledge, excellent communication skills, leadership abilities, and strong financial acumen.

Zendesk CRM Developer

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Senior Zendesk Developer to build and scale their global customer and technical support ticketing solution. The role involves designing, configuring, developing, testing, and deploying Zendesk projects, collaborating with various teams, and driving technical design and best practices. The ideal candidate will have 5+ years of software development experience, 2+ years on Zendesk, and expertise in Python, JavaScript, and a public cloud platform. Samsara offers a competitive compensation package, flexible working model, and a commitment to diversity and inclusion.

UM/UIM Represented Bodily Injury Adjuster - CST/PST - Remote

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate is seeking a Represented Adjuster for a remote home-based role, focusing on handling Texas and California claims. The role involves investigating automobile accidents, assessing coverage and damages, and providing exceptional customer service. The adjuster will communicate with customers and attorneys via various channels, negotiate settlements, and solve problems using innovative tools. Qualifications include 3+ years of liability investigations, bodily injury claim evaluations, and negotiation experience, along with proficient communication skills and familiarity with insurance policies. Allstate offers a competitive salary, comprehensive benefits, and a flexible work environment. The role is not available for California, Alaska, Hawaii, or Puerto Rico residents.

Director, New Business Acquisition

Company: Autodesk

Location: Remote

Posted Jan 23, 2025

Autodesk is seeking a Director of New Business Sales to lead a team in identifying and pursuing new customer opportunities, driving revenue growth, and ensuring team alignment with company objectives. The role involves crafting sales strategies, prospecting and lead generation, managing customer relationships, conducting market analysis, collaborating with internal and partner teams, and sales reporting. Minimum qualifications include 5 years of experience leading teams in enterprise software sales, familiarity with Autodesk technologies, and experience in influencing without authority. Preferred qualifications include 10+ years of strategic sales experience, proven sales record, and strong account planning process.

NOC Service Engineer

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 23, 2025

Commercial Leader

Company: GE Aerospace

Location: Indianapolis, IN / Remote

Posted Jan 23, 2025

The Commercial Leader on the Services Sourcing team at GE Aerospace will strategize and manage relationships with key suppliers, focusing on aftermarket opportunities in maintenance, repair, and overhaul. This role involves leading cross-functional teams, negotiating deals, and making high-level decisions. The ideal candidate will have a degree and 5+ years of sourcing experience, or equivalent. Desired qualities include global business experience, strong communication, trust-building skills, and commercial creativity. The salary range is $126,700 - $180,000, with additional benefits including healthcare, retirement plans, and tuition assistance.

Senior Director, Business Opertions

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 23, 2025

Software Engineer, iOS - Mexico

Company: Zillow

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Digital Customer Success Manager, UK

Company: Abnormal Security

Location: Remote

Posted Jan 23, 2025

The Digital Customer Success Manager (CSM) role involves passionately creating and sustaining happy customers, ensuring they realize full value from the platform and partnership. The role requires strong communication and prioritization skills, with a focus on solving customer problems and acting as a trusted advisor. The CSM will act as the primary interface between the customer and internal teams at Abnormal, setting clear expectations, advocating for the customer, and using data to proactively determine churn risk. The role involves gathering customer feedback, communicating insights to internal teams for product enhancements, and managing a large portfolio of customers. Previous experience in CSP is a bonus, and a Bachelor's degree in Computer Engineering/Computer Science, Electronics and Communications Engineering, or equivalent work experience is required. The role involves cross-functional collaboration, triage and risk mitigation, and maintaining product knowledge to guide customers to success.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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