Customer Success Manager Jobs in Remote

317,078 open positions · Updated daily

Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

(German) Senior Customer Success Manager (13-month contract)

Company: Hootsuite

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Hootsuite is seeking a German-speaking Senior Customer Success Manager to manage high-value customers in the assigned vertical. The role involves building and maintaining influential relationships, driving business outcomes, and ensuring best-in-class user adoption, revenue retention, and growth. The ideal candidate should have significant customer-facing experience, solid knowledge of social media, and tech savviness. They should be customer-focused, collaborative, and committed to results. The role offers a flexible work arrangement and is open to applicants in the UK and Germany.

Sr Advisory Solution Consultant - State and Local

Company: ServiceNow

Location: Los Angeles, CA / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 10+ years of pre-sales experience. The role involves supporting State and Local Solution Sales, guiding revenue, and providing product-specific solutions. The consultant will lead discovery workshops, develop client relationships, and provide feedback to product management. The company offers a competitive base pay, equity, variable/incentive compensation, and benefits. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Senior Manager, Revenue Operations

Company: GlossGenius

Location: New York, NY / Remote

Posted Jan 23, 2025

Technical Director of Knowledge Management

Company: Bixal

Location: Remote

Posted Jan 23, 2025

Bixal, a consulting firm based in Fairfax, VA, is seeking a Technical Director of Knowledge Management for a USAID-funded project. The role involves strategic leadership in communications, web development, and knowledge management. Key responsibilities include developing communication strategies, overseeing creation of knowledge products, managing web platforms, and leading KM activities. The ideal candidate should have a Master's degree, extensive experience in knowledge management, and expertise in USAID-funded projects. Benefits include flexible hours, work-from-home options, and comprehensive health benefits.

Senior Security Assurance Engineer

Company: Salesforce

Location: Remote

Posted Jan 23, 2025

Salesforce, a leading company in AI, Data, and CRM, is seeking top-tier security engineers. The role involves partnering with engineering teams to secure large, sophisticated enterprise architectures, performing threat modeling, and driving security improvements. Required qualifications include an attacker's mindset, infrastructure and application security experience, and expertise in securing products from OWASP Top 10 and CWE Top 25. Public cloud experience and software development skills in languages like Java, Perl, Python, Ruby are also needed. Salesforce is committed to equality and diversity, offering inclusive benefits and initiatives.

Oracle Database Administrator

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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