Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

People Relations Specialist

Company: Bankers Healthcare Group

Location: Remote

Posted Jan 23, 2025

BHG Financial is a thriving financial services company, founded in 2001, with a focus on innovative financial solutions and personalized concierge service. They are seeking a proactive and detail-oriented People Relations Specialist with expertise in multi-state employment law and performance management. The role involves partnering with managers to address employee-related matters, guiding them through performance management processes, and maintaining accurate records. The company values work-life balance, offers competitive benefits, and fosters a culture of inclusivity and continuous development.

Senior Web Analyst - (Fort Lauderdale, FL)

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Senior Web Analyst with 5+ years of experience in web analytics. The role involves analytics implementation, data analysis, conversion rate optimization, SEO support, and cross-functional collaboration. The ideal candidate should have expertise in web analytics tools, statistical analysis, and data visualization. Samsara offers a competitive compensation package, flexible working model, and a commitment to diversity and inclusion.

Project Manager

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Project Manager for a remote role, primarily based in the European region. The role involves overseeing and leading projects focused on the development and installation of automated robotic systems. The ideal candidate should have a university degree in electrical, mechanical engineering, or related science subject areas, 5 years of related project management experience, and 3 years in an automation or manufacturing environment. Key responsibilities include project leadership, team coordination, budget management, timeline management, communication, risk management, quality assurance, documentation, and continuous improvement. The company offers a fulfilling career with resources and opportunities to make a difference in the world.

Biosciences Sales Development Program Representative - West Region

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The Sales Development Program (SDP) in the Biosciences Division (BID) is designed to advance the careers of high-potential individuals with laboratory, sales, and customer-facing experience. The program includes commercial and product training, job shadowing with salespeople and subject matter authorities, and networking opportunities. Candidates should have a Bachelor's in Life Sciences, 3+ years of work experience, and a relevant scientific background. Successful completion of the program prepares individuals for a territory commercial role within the Biosciences commercial organization. Compensation includes an hourly pay range and a comprehensive Total Rewards package.

New Logo Account Executive - Tech/Media

Company: ServiceNow

Location: Washington, DC / Remote

Posted Jan 23, 2025

Account Executive, Compliance

Company: FloQast

Location: Remote

Posted Jan 23, 2025

FloQast, a company founded in 2013 with offices worldwide, is seeking a motivated Account Executive, Compliance to join their direct sales team. The role involves cultivating relationships with executives to close business deals, driving the sales cycle, and networking with potential clients. The ideal candidate should have a minimum of 5+ years in software sales and 3+ years in Risk/Compliance. They should be comfortable in a high-velocity sales environment, have a track record of over-achieving quota, and possess excellent communication skills. The base pay is between $110,000 - $130,000 with a commission plan, and a competitive benefits package is offered.

Premier Sales Executive South Florida

Company: Prudential Financial

Location: Miami, FL / Remote

Posted Jan 23, 2025

Prudential's Group Insurance Distribution organization is seeking a strategic Premier Sales Executive for the GI Distribution Premier Accounts team. The role involves evaluating and quoting on Premier Account cases, building relationships with key producers and consultants, and negotiating the best pricing. The ideal candidate should have demonstrated success in selling financial or health insurance, understanding of underwriting concepts, and strong relationship-building skills. Prudential offers competitive compensation, benefits including health insurance, 401(k) plan, and wellness programs, and opportunities for continuous improvement and professional development.

AMS Go To Market Leader - Consumer Goods

Company: ServiceNow

Location: Denver, CO / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking an AMS Go To Market Leader for Consumer Goods. The role involves aligning with customer-centric industry transformation sales teams, marketing, product, customer success, and implementation partners to verticalize ServiceNow's Consumer Goods industry solutions. The ideal candidate should have extensive Consumer Goods industry experience, knowledge of leveraging technology for transformation, and a proven track record in a customer-facing role. Responsibilities include developing a customer-focused pipeline, progressing sales pipeline, partner development, solution design, and analyzing business trends. The role requires exceptional presentation skills, ability to build trusted advisor relationships, and a business-building mindset.

Key Accounts Executive - Germany

Company: Datadog

Location: Remote

Posted Jan 23, 2025

Datadog, a global SaaS business, is seeking an experienced Enterprise Sales Executive. The role involves prospecting into large companies, maintaining relationships, negotiating terms, and expanding territory. The ideal candidate has 5+ years of closing experience, a track record of meeting/exceeding sales goals, and experience in tech companies. Benefits include continuous sales training, new hire stock equity, and a friendly workplace culture.

Principal Business Technology Product Manager

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a seasoned Product Manager to scale operations, shape culture, and provide comprehensive sales technology solutions. The ideal candidate will collaborate with various teams to craft and refine technology strategies, ensuring exceptional employee satisfaction. This remote role, open to US residents excluding certain states, offers the opportunity to impact industries that power our global economy, foster career growth, and work with a high-caliber team. Key responsibilities include crafting a sales platform roadmap, managing stakeholders, leading and mentoring junior team members, managing product backlogs, leading Agile development, defining performance metrics, adopting a design-centric approach, and championing Samsara's cultural principles.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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