Customer Success Manager Jobs in Remote

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Looking for Customer Success Manager jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Remote area.

Team lead, Scaled Sales - SMB

Company: Atlassian

Location: Manila, Philippines / Remote

Posted Jan 22, 2025

Atlassian is seeking a Team Lead for a remote role supporting the APAC region. The role involves driving sales and revenue growth, developing sales strategies, coaching and motivating team members, and collaborating with various departments. The ideal candidate should have a minimum of 3+ years of leadership experience in a SaaS sales team, a proven track record of meeting or exceeding performance targets, and experience managing a high volume of leads and opportunities through various channels. Atlassian offers a variety of perks and benefits, and values diversity and inclusion.

Sr Engineer - Regional Customer Applications (M/F/D) / Ingénieur régional senior - Applications clients (H/F/Non binaire)

Company: GE Vernova

Location: Madrid, Spain / Remote

Posted Jan 22, 2025

The Regional Customer Application Engineer (RCAE) is responsible for positioning GE Vernova's products and configurations with customers before a firm bid, collaborating with the Account/Sales Manager. The RCAE must understand the customer's business model, market, economics, technical requirements, and drivers for each opportunity. They use this knowledge to influence customers and position GEV's preferred products and configurations before a firm bid. The RCAE works with the Account/Sales Manager to shape the technical strategy for an opportunity, leveraging expertise from the Value Solutions and Application Engineering teams, before handing off to the ITO team. Each RCAE is experienced in thermal modeling of Gas Power Systems product lines, including heavy-duty gas turbines, aeroderivative gas turbines, hydrogen fuel applications, and carbon capture & sequestration solutions. They understand the markets customers work in, evaluate plant configurations economically, and comprehend GEV's preferred configuration strategy.

Product Manager - Grid Integration

Company: GE Vernova

Location: Barcelona, Spain / Remote

Posted Jan 22, 2025

The Product Manager - Grid Integration is a crucial role in the Controls and Software product line team, responsible for managing strategy and product for grid integration of all onshore wind turbines. This role involves creating a multi-generation technology plan for grid features, commercialization strategy, and addressing changing technical and regulatory requirements for renewables grid integration worldwide. Key responsibilities include working with engineering, consulting, commercial teams, and external stakeholders to synthesize strategic trends, building a roadmap for grid-friendly technologies, managing product for GE WindControl plant controller, leading early-stage development of programs for grid integration needs, and translating market needs into wind turbine product requirements.

Research Associate III Evidera

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Evidera, a division of Thermo Fisher Scientific, offers a role for a PhD holder in health sciences to lead systematic literature review projects. Responsibilities include defining research questions, designing literature searches, overseeing screening processes, validating data, synthesizing evidence, and communicating with clients. The role involves independent work, project management, and potential line management. Evidera provides a competitive salary, growth opportunities, and a collaborative work environment.

Sr. Sales Engineer, Partners

Company: Illumio

Location: Mexico City, Mexico / Remote

Posted Jan 22, 2025

Illumio, a market leader in Zero Trust segmentation, is seeking a Sales Engineer in Mexico City for a 100% remote role. The company aims to prevent breaches from becoming cyber disasters, protecting critical applications and digital assets. The role involves developing customer relationships, presenting solutions, and driving deal progression. Illumio's technology secures cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, impacting millions globally. The ideal candidate should have 5+ years of industry experience, preferably in pre-sales with enterprise accounts, and possess technical skills in cloud migration, CSP services, cloud-native development, and scripting.

Sr. Health Systems Executive - National

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

The Health System Executive role at Thermo Fisher Scientific involves identifying, assessing, and acquiring new business while maintaining existing revenue. The individual will represent the Healthcare Market Division's products and services, crafting strategies to expand business relationships with assigned accounts. This remote position requires 50% travel and a proximity to a major airport, preferably on the West Coast. Key responsibilities include leading contract and existing business relationships, prospecting for new opportunities, developing customer-centric strategies, and coordinating activities across divisional teams. The role demands a B.S. Degree, preferably in Science, Engineering, or Business, along with 7+ years of relevant commercial experience and a proven track record of engaging and selling at the executive level within corporate accounts.

Project Manager for Construction Activities/ HVDC/ Construction Manager (m/w/d)

Company: GE Vernova

Location: Berlin, Germany / Remote

Posted Jan 22, 2025

GE Grid Solutions is offering a significant role as Project Manager for Construction Activities/HVDC/Construction Manager in the Construction & Commissioning function to participate in the energy transition for Central Europe. The position holder will be responsible for monitoring site-based construction activities, coordinating with customer representatives, and ensuring client compliance and satisfaction.

Commissioning Engineer (m/w/d)

Company: GE Vernova

Location: Remote

Posted Jan 22, 2025

The role of Commissioning Engineer involves responsibility for construction, building, and commissioning activities on customer sites, including civil, erection, and commissioning work. The position requires autonomy in departmental operations planning/execution, with guidance from established policies and review of end results. The job allows for modification of procedures and practices as long as quality, volume, and timeliness standards are met. Key responsibilities include coordinating onshore and offshore projects, ensuring timely completion and quality, providing technical support for customers and internal GE Vernova functions, preparing on-site activities in collaboration with customers and project management, documenting activities, and serving as a contact for health and safety matters. Required qualifications include a completed education in electrical or energy technology, 5+ years of experience in HVDC/FACTS system assembly, and technical knowledge in troubleshooting with protection relays and analyzers. Essential skills include strong verbal and written communication, problem-solving, documentation, team management, customer management, and EHS knowledge. The company offers personal and professional development opportunities, a secure employment contract, competitive compensation, and a flexible, international work environment.

Feasibility Strategist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Feasibility Strategist in Bulgaria. The role involves developing and implementing data-driven strategies for successful study endpoints, managing multiple projects, and maintaining positive relationships with internal and external customers. The position offers a collaborative environment with significant impact on customer goals.

Samlink Data Warehouse Specialist

Company: Kyndryl

Location: Espoo, Finland / Remote

Posted Jan 22, 2025

Kyndryl, a company that designs, builds, manages, and modernizes mission-critical technology systems, is seeking a Data Warehousing Specialist. The role involves designing and implementing data warehouse ETL solutions using the Data Vault 2.0 methodology with Informatica. The successful candidate will collaborate with other experts, prioritize customer success, and have a growth mindset. Kyndryl offers flexible working hours, continuous learning programs, comprehensive wellbeing services, and a company-provided mobile phone. The ideal candidate should have experience in data warehousing using Data Vault 2.0, strong SQL skills, and proficiency in Finnish and English.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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