Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Compensation Analyst

Company: BPM LLP

Location: USA

Posted Jan 30, 2025

BPM is a company that values caring and community, striving for innovation and excellence. The Assurance Manager role involves developing client relationships and strategies. BPM offers a comprehensive rewards package, wellbeing resources, balance and flexibility, professional development opportunities, and a supportive work environment. The ideal candidate for the Compensation Analyst position is a caring, self-starting, authentic, lifelong learning individual with experience in compensation analysis and leave administration, preferably in a professional services environment.

Head of Supply

Company: Maven

Location: USA

Posted Jan 30, 2025

Maven is seeking a hands-on leader to expand its instructor base from 500 to thousands. The Head of Supply will recruit, manage, and support high-powered executives who generate over $30M in course sales. Key responsibilities include developing a strategy for instructor growth, direct engagement with instructors, managing sales operations, fostering a community among instructors, and overseeing customer and instructor support. The role requires strategic and operational insight, a high standard of excellence, and a hands-on approach. The compensation is $250K with equity, and the role reports directly to the CEO. Maven is a founder-led company that has raised $25 million from top investors and is growing rapidly.

Channel Account Manager

Company: Wasabi Technologies

Location: USA

Posted Jan 30, 2025

Wasabi Technologies is a fast-growing company revolutionizing the Cloud Storage industry with its disruptive, cost-effective, and high-performance solution. They are seeking an experienced Channel Sales Rockstar to engage and enable partners, with a focus on recruiting, onboarding, and activating new partners and MSPs. The ideal candidate should have 35 years of technology channel sales experience, be a self-starter, and have excellent communication skills. The role is based in Phoenix, AZ, but they will consider candidates from AZ, CA, and CO. Wasabi Technologies is an Equal Opportunity Employer.

Senior UX Design Specialist

Company: Mozilla

Location: USA

Posted Jan 30, 2025

MZLA Technologies Corporation, the home of Thunderbird, a global free and open-source email and productivity app, is seeking a Senior UX Design Specialist. The role involves collaborating across platforms to craft user experiences that embody Thunderbird's values. The successful candidate will mentor growing designers, partner with engineers, and ensure accessibility and user-centered design. The position is a remote full-time role with a competitive salary and comprehensive benefits package.

Engineering Manager - Ads Server Platform

Company: Reddit

Location: USA

Posted Jan 30, 2025

Reddit is seeking a seasoned Engineering Manager to lead its Ads Infrastructure team. The role involves coaching, hiring, and leading a team of infrastructure engineers, setting a vision for the team's roadmap, and collaborating with various product and platform teams. The ideal candidate should have 8+ years of industry experience as a SWE, 3+ years managing engineering teams, and 2+ years as a tech lead. Preferred qualifications include experience with container orchestration, message queuing services, data processing frameworks, key-value stores, document-based DBs, and ML Ops. Benefits include comprehensive healthcare, 401k matching, workspace benefits, personal and professional development funds, family planning support, flexible vacation, 4+ months paid parental leave, and paid volunteer time off.

Legal Investigation Associate

Company: Airbnb

Location: USA

Posted Jan 30, 2025

Airbnb's Legal Department is seeking a collaborative and adaptable candidate for the Legal Investigations team. The role involves providing investigative support, operational subject matter expertise, and witness testimony in legal matters. The ideal candidate should have strong communication skills, initiative, problem-solving abilities, and at least 34 years of experience in a legal policy or regulatory field. The role requires working 40 hours a week during Pacific time zone business hours, with occasional travel and flexibility for court-driven needs. Airbnb is committed to diversity and inclusion, and encourages all qualified individuals to apply.

Partner Sales Lead

Company: Maven

Location: USA

Posted Jan 30, 2025

Maven is seeking an experienced salesperson to recruit subject matter experts to teach on its platform. The role involves sourcing, recruiting, and closing experts who can create high-impact courses. The successful candidate will work alongside Claire, who has brought on hundreds of instructors earning millions. The role offers ownership, collaboration, and feedback in a fully remote environment with no meetings on Wednesdays. Compensation ranges from $160k to $210k with strong benefits and equity. Maven is a founder-led company that has raised $25 million from top investors and is committed to reinventing professional education.

iOS Engineer

Company: Mozilla

Location: USA

Posted Jan 30, 2025

MZLA Technologies Corporation, the home of Thunderbird, a global free and open-source email and productivity app, is seeking a Senior Software Engineer for iOS. The ideal candidate will have deep expertise in mobile application development for iOS, using languages and frameworks such as Swift and SwiftUI. This role offers the opportunity to build an open-source mobile product from the ground up, leading the development of Thunderbird's mobile applications for iOS. The successful candidate will work with a dynamic team of 40+ staff across seven countries and time zones, committed to fostering openness, transparency, collaboration, creativity, diversity, and resilience. The position is remote, full-time, and offers a competitive salary and comprehensive benefits package.

2025 Summer Intern - Customer Success

Company: Workiva

Location: USA

Posted Jan 30, 2025

The text announces a job opportunity for a Customer Success Intern, with a detailed timeline for application, interview, offer, and start dates. The role involves creating and implementing customer documents, collaborating with cross-functional teams, and providing excellent customer service. Minimum qualifications include being enrolled in a degree-seeking program, preferably in business. Preferred qualifications include strong communication and leadership skills, a professional personality, technical savviness, and the ability to work independently. The company offers a competitive salary, 401k participation, paid sick leave, and a unique learning experience.

Product Marketing Manager

Company: MyFitnessPal

Location: USA

Posted Jan 30, 2025

MyFitnessPal is seeking a Product Marketing professional with 24 years of experience in B2C consumer tech, preferably with an app. The ideal candidate should have strong communication skills, experience in an iterative testing-oriented culture, and the ability to analyze data and turn insights into strategic marketing actions. The role involves developing and executing go-to-market plans, partnering with UX research, supporting market research, contributing to strategic campaigns, and working with product teams to inform the roadmap. The company offers a competitive salary range from $78,000 to $117,000, along with comprehensive employee benefits.

iOS Engineer

Company: Mozilla

Location: USA

Posted Jan 30, 2025

MZLA Technologies Corporation, the home of Thunderbird, a global free and open-source email and productivity app, is seeking a Senior Software Engineer for iOS. The ideal candidate will have deep expertise in mobile application development for iOS, experience with Swift and SwiftUI, and a proven ability to optimize application performance and design scalable mobile architectures within open-source environments. The role involves building and refining Thunderbird's mobile products and platform architecture, ensuring scalability, performance, reliability, and user-centered design. The position offers a competitive salary, comprehensive benefits, and the opportunity to work remotely with a global team.

Software Engineer (Rust / C++), Desktop

Company: Mozilla

Location: USA

Posted Jan 30, 2025

MZLA Technologies Corporation, a subsidiary of the Mozilla Foundation, is seeking a Software Engineer for the Desktop team. The role involves modernizing the legacy codebase of Thunderbird, a global free and open-source email and productivity app, by implementing new features, transitioning legacy code to Rust and C++, and improving performance. The ideal candidate should have 3+ years of experience in backend software development with proficiency in Rust and C++, strong understanding of software engineering best practices, and excellent communication skills. The position is fully remote, full-time, and offers a competitive salary and comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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