Customer Success Manager Jobs in USA

295,429 open positions · Updated daily

Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

General Manager, HCP

Company: Joinbetter

Location: USA

Posted Jan 03, 2025

Better Health is seeking a General Manager for their HCP program. The role involves leading the company through partnerships with health systems and providers, scaling the HCP program, and managing relationships with providers and health systems. The ideal candidate should have 5+ years of healthcare sales experience, be data-driven, an excellent people manager, and comfortable with managing multiple projects. The role includes hiring and onboarding a team of contractor sales team members, analyzing data, and selling Better Health to providers.

Patient Service Representative

Company: Midi Health

Location: USA

Posted Jan 03, 2025

Midi Health is seeking a Patient Service Representative with 2+ years of customer service experience, preferably with Zendesk, Athenahealth EMR, and Google Workplace experience. The role involves serving as the first point of contact for patients, assisting with appointments and EHR updates, and resolving billing issues. The successful candidate will have strong communication skills, work independently, and adhere to privacy regulations. Midi offers competitive compensation, benefits, and a remote work environment. The interview process includes a recruiter interview, technical assessment, take-home test, and interviews with the hiring manager and department leader.

Salesforce Engagement Manager

Company: V2sa

Location: USA

Posted Jan 03, 2025

V2, a Salesforce Crest Partner for 18 years, is seeking a Salesforce Engagement Manager. The role involves driving client conversations, managing enterprise-level engagements, and leading Enterprise-level projects at global brands. The ideal candidate should have 4+ years of relevant professional experience, Salesforce consulting experience, and a passion for solving business problems using technology. V2 offers a thriving boutique culture focused on personal and professional growth, custom-designed goal-setting, and coaching solutions, along with opportunities for certifications across Salesforce, Snowflake, and Tableau ecosystems.

Security Professional/Qualified Security Assessor

Company: Jefferson Wells

Location: USA

Posted Jan 03, 2025

Jefferson Wells is seeking a Security Professional QSA Consultant for a remote, open-ended consulting role. The role involves assessing clients' compliance with the Payment Card Industry Data Security Standard (PCI DSS), managing related activities, and developing remediation plans. The ideal candidate should have 5+ years of information security experience, 3+ years as a certified QSA, and strong background in IT infrastructure. Additional desired qualifications include current QSA certification, familiarity with various security standards, consulting experience, and cloud or application security knowledge. The role offers a target pay rate of $95/hour with flexibility to negotiate and the opportunity to travel to client sites as needed.

Technical Project Manager

Company: CROmetrics

Location: USA

Posted Jan 03, 2025

Cro Metrics is seeking a Technical Project Manager with 4+ years of experience in product and/or project management within a tech, web production, or digital marketing space. The role involves managing product launches, client communication, budget and scope management, task switching, proactive account management, meeting management, problem-solving, and learning agility. The company offers benefits such as a 401k match, health benefits, PTO, parental leave, work perks, customized career plan, remote work environment, and annual company retreat. The compensation range is $50-$85k with potential travel. Cro Metrics aims to create an inclusive and equitable remote environment.

Copywriter

Company: Code3

Location: USA

Posted Jan 02, 2025

Code3 is an integrated marketing agency that empowers business growth for diverse clients, from digital disruptors to Fortune 500 leaders. The agency's strength lies in the intersection of Connections, Creative, and Commerce. Code3's team is composed of energized, unorthodox problem solvers who are always striving to improve. As a Copywriter, you'll work on various clients, shaping and executing copy strategies across digital platforms. You'll collaborate with cross-functional teams, contribute to brand guidelines, and manage creative delivery schedules. The ideal candidate is a self-motivated, analytical, and collaborative multitasker with a strong attention to detail. Code3 offers full medical and dental benefits, flexible time off, and ongoing learning opportunities. The base salary range for this position is $65,000 - $82,000, commensurate with experience and location.

People Operations Specialist

Company: Chainguard

Location: USA

Posted Jan 02, 2025

Chainguard, a company specializing in secure open source software, is seeking a People Operations Specialist. The role involves streamlining processes, ensuring compliance, and delivering an exceptional employee experience. The ideal candidate should have 25 years of HR experience, expertise in HR systems, and a passion for providing exceptional employee experiences. Chainguard offers a human-first culture, autonomy, and a range of benefits including equity, unlimited PTO, and remote work options.

Technical Consultant

Company: Bask Health

Location: USA

Posted Jan 03, 2025

Bask Health is seeking a Technical Consultant to support Enterprise customers with technical issues and questions related to Bask products and services. The role involves training clients on product usage, earning customer trust, and contributing to the post-sales process. Success is measured by improving Enterprise customer retention through technical insights and evaluations. The ideal candidate has frontend development experience, technical writing skills, and a passion for problem-solving. They should be comfortable working remotely, have strong communication skills, and be available for weekend and on-call duties. A minimum of 3 years of experience in customer success, sales, or onboarding at a SaaS company is required, along with 5+ years of frontend web development or React experience. Bonus points for understanding DNS.

Federal and State Tax Compliance Consultants

Company: Jefferson Wells

Location: USA

Posted Jan 03, 2025

Jefferson Wells is recruiting remote Federal and State Tax Compliance Professionals for future projects. The company values its consultants' expertise and methodology, which are crucial for delivering exceptional service. Successful candidates should have relevant certifications, degrees, and experience. Interested individuals are encouraged to contact Cindy Bruno at [email protected].

Senior UX/UI Designer

Company: Mocafi

Location: USA

Posted Jan 03, 2025

MoCaFi is a fintech company committed to providing financial services to marginalized communities in America. They offer FDIC-insured bank accounts, municipal-funded disbursement cards, and financial empowerment services. MoCaFi has distributed over $100M in cash assistance and is seeking a Senior UX/UI Designer to create a user-friendly website for secure account access and status monitoring. The role involves designing UI, managing a web design team, conducting research, and ensuring design consistency and accessibility. Required qualifications include a degree in Human-Centered Design or equivalent experience, 3+ years in financial services, and proficiency in design tools and Agile development.

Product Manager

Company: Videa.ai

Location: USA

Posted Jan 03, 2025

VideaHealth, an AI-powered dental solution developed by MIT experts, seeks a Product Manager to lead cross-functional teams in defining, developing, and launching new features. The ideal candidate will have a Bachelor's degree in Computer Science, Engineering, Business, or a related field, and 3+ years of product management experience, preferably in SaaS products. They should possess an entrepreneurial mindset, strong analytical skills, and experience with data-driven insights. The role involves customer obsession, product strategy, market research, roadmap planning, product definition, development, user experience, analytics, iteration, and cross-functional leadership. VideaHealth offers a fast-paced work culture, competitive pay, and benefits, with a focus on innovation and inclusivity.

Sr. DevSecOps Engineer

Company: Yurtsai

Location: USA

Posted Jan 03, 2025

Yurts is a secure knowledge management platform that turns unstructured data into actionable insights. It's designed to work with existing systems, not replace them. The company is seeking a Senior DevOps Engineer with extensive experience in Kubernetes deployment automation, environment-agnostic deployment, and US Federal Government Risk Management Frameworks. The role involves deploying the Yurts product in US government compute environments, maintaining high availability, and ensuring security posture meets requirements. The company offers competitive compensation and benefits, and encourages professional growth and development.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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