Customer Success Manager Jobs in USA

295,470 open positions · Updated daily

Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Solutions Engineer

Company: NobleAI

Location: USA

Posted Dec 19, 2024

NobleAI is a company that uses ScienceBased AI technology to revolutionize energy workflows, materials development, and chemical designs. They aim to accelerate innovation and reduce costs in developing sustainable technologies and products. The company is seeking a Solutions Engineer with experience in enterprise software, professional services, and a background in Energy.

Director, Reals Management

Company: Dataiku

Location: USA

Posted Dec 19, 2024

The text describes a role at Dataiku, a company leading the AI revolution. The Director of Renewals Management will manage the renewal process, upsell and crosssell, develop value propositions, and negotiate agreements. They will also work with Customer Success and Salesforce to close contracts and identify at-risk accounts. The role requires experience in customer-facing roles, contract management, and negotiation. The company offers competitive compensation and benefits.

Salesforce Business Systems Analyst

Company: Gusto, Inc.

Location: USA

Posted Dec 19, 2024

The role of a Senior Business Systems Analyst at Gusto requires 7+ years of experience in supporting Revenue organizations, with a focus on Salesforce. The ideal candidate should have strategic Salesforce ownership, comprehensive knowledge of GTM tools, and a proven track record of designing and supporting large-scale Salesforce solutions. The role involves driving system improvements, managing projects, and collaborating with cross-functional teams to reduce inefficiencies and support Gusto's growth.

Senior Brand Strategist

Company: Raindrop

Location: USA

Posted Dec 19, 2024

The text is a job description for a Senior Brand Strategist at Raindrop Agency. The role involves providing strategic insights and direction, writing strategic brand identities, leading clients through the brand strategy process, and collaborating with internal teams to develop and execute creative strategies. The ideal candidate should have 5+ years of brand-building experience, strong fluency in data, impeccable writing skills, and the ability to lead clients. The role also involves conducting research, leading client calls, and providing a strategic lens for creative materials.

Customer Service Representative

Company: Group O

Location: USA

Posted Dec 19, 2024

The job posting is for a Call Center Customer Service Representative responsible for handling customer inquiries and resolving issues. The ideal candidate should have effective communication skills, problem-solving abilities, and a customer-focused mindset. The role involves receiving and responding to customer calls, providing accurate and courteous responses, and maintaining a thorough understanding of the company's products and services. The position requires a high school diploma, basic customer service experience, and strong verbal communication skills. Benefits include medical, dental, and vision insurance, flexible spending accounts, a 401k plan with company match, generous paid time off, and career development opportunities.

DevOps Production Engineer

Company: Axonius

Location: USA

Posted Dec 19, 2024

Axonius is a fast-growing cybersecurity startup that provides solutions for both cyber asset attack surface management and SaaS management. They are committed to fair and equitable compensation packages, offering competitive salaries, stock options, attractive benefits, and annual bonuses. Axonius employs over 600 people worldwide and has been recognized as one of the fastest-growing cybersecurity startups, named to the 2024 Forbes Cloud 100, Duns Best Start Up Companies to Work for Over 100 Employees, and has the Great Place to Work Certification. They also appear on the Deloitte Technology Fast 500 list for two consecutive years.

Partner API Solutions Consultant

Company: Degreed

Location: USA

Posted Dec 19, 2024

The text describes a Partner Solutions Architect role at Degreed, which involves technical support, partner enablement, and API development. The role requires strong technical skills, excellent communication, and a passion for empowering developers and partners. The candidate will also lead the development and certification of the System Integrator program.

HRIS Analyst

Company: Ryder System

Location: USA

Posted Dec 19, 2024

The HRIS Analyst position at Ryder is a support level role within the HRIS organization. The analyst is responsible for assisting and maintaining Human Resource Information System (HRIS) applications, including time and attendance and HCM programs. They also serve as a technical point of contact for assigned functional areas, assist in ensuring data integrity, and support HRIS upgrades and technical projects. The position requires strong analytical and problem-solving skills, excellent communication skills, flexibility, and the ability to multitask. A Bachelor's degree in a related field is required, along with 3 years or more of experience in HRIS systems, preferably in Workday HCM and InforWFM. The position offers comprehensive benefits and a salary range of $70K to $85K.

Senior Manager Revenue Enablement

Company: Pricefx

Location: USA

Posted Dec 19, 2024

Pricefx is a leading SaaS Pricing and Price Optimization company with a consistent annual growth rate. They value flexibility and offer home office and remote work opportunities. Their product has excellent customer reviews from renowned companies. Pricefx is an international and diverse company with branches in 7 countries and over 30 nationalities. They offer a Senior Manager Revenue Enablement role to empower GTM teams, optimize training, and ensure sales effectiveness.

Lead Enterprise Engagement Manager

Company: Rackspace

Location: USA

Posted Dec 19, 2024

The Professional Services team offers a wide range of projects for clients and business partners. The Lead Enterprise Engagement Manager will build relationships, motivate teams, and act as a Scrum Master, orchestrating technical delivery. The role involves managing customer expectations, delivering complex programs, and working with cross-functional teams. The anticipated starting pay range varies by state.

Product Manager - Employee Training

Company: Restaurant365

Location: USA

Posted Dec 19, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and backoffice operations. They value employee development and are looking for a Product Manager of Employee Training to innovate a scalable training product. The role requires experience in employee training or LMS, strong communication skills, and familiarity with tech-savvy solutions. The company offers comprehensive medical benefits, 401k, equity options, unlimited PTO, and wellness initiatives.

Contract Manager

Company: Sedgwick

Location: USA

Posted Dec 19, 2024

The text describes a career opportunity at Sedgwick, a company that values caring, flexibility, and support for employees' mental, physical, financial, and professional needs. The role of a Contract Manager involves negotiating fee-for-service hospital and medical group contracts, analyzing market data, and preparing and administering provider contracts. The company offers a comprehensive benefits package and is an Equal Opportunity Employer.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages