Customer Success Manager Jobs in USA

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Looking for Customer Success Manager jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the USA area.

Product Manager - II Monetization

Company: Coursera

Location: USA

Posted Dec 15, 2024

As an IC3 Product Manager II at Coursera, you will drive product innovation, manage product strategies, prioritize features, and collaborate with cross-functional teams. The Monetization pod owns the strategy vision and roadmap for consumer revenue. You will lead the team to maximize paid conversions through pricing, subscriptions, packaging, and seamless user experiences. This role is crucial for driving the success and evolution of Coursera's products.

Associate Director, Technical Accounting and Financial Reporting

Company: Cover Genius

Location: USA

Posted Dec 15, 2024

Cover Genius is a Series E insurtech protecting global customers of major digital companies. They are fast-growing, diverse, and committed to social entrepreneurship. The role involves managing IFRS and US GAAP financial reporting, implementing Workiva, and optimizing NetSuite and Workiva API connections. They value collaboration, integrity, and professionalism.

IAM Engineer - Ping

Company: GuidePoint Security

Location: USA

Posted Dec 15, 2024

The text describes a role with a focus on understanding complex authentication flows, migration design, and providing health checks to customers. The required experience includes 3+ years with PingOne products, building authentication modules, and extensive knowledge in the Identity and Access Management domain, Authentication and Authorization concepts, and Single signon Concepts.

Internal Audit Manager

Company: Solidigm

Location: USA

Posted Dec 15, 2024

This text describes a multibillion-dollar global company, Solidigm, that specializes in the memory industry. They aim to be the world's leading NAND memory company and are looking for a diverse, equitable, and inclusive team to help them achieve this goal. The company offers cutting-edge products, strong business value for customers, and an engaging workplace. They are seeking a candidate to support the expansion of their Global Internal Audit Team in conducting SOX readiness control assurance, remediation, and operational audit projects.

Data Analyst, Performance Analytics

Company: Qventus

Location: USA

Posted Dec 15, 2024

Qventus is a healthcare technology company that uses machine learning, generative AI, and behavioral science to improve patient care and empower care teams. They are seeking a Data Analyst to support repeatable analyses, ad-hoc analyses, and contribute to the health of their analytics platform. The role requires strong SQL skills, experience with data visualization tools, and a love for the big picture and details.

Outbound Sales Development Representative

Company: PadSplit

Location: USA

Posted Dec 15, 2024

PadSplit is expanding its mission of creating affordable housing in Philadelphia and is looking for an Outbound Sales Development Representative to help grow their network of property owner partners. The role involves prospecting property owners, conducting cold outreach, qualifying leads, educating leads about PadSplit's value proposition, gathering lead data, collaborating with Account Executives, and maintaining CRM accuracy. The ideal candidate should have sales or customer service experience, strong communication skills, self-starter skills, tech-savviness, research and prospecting skills, problem-solving and objection handling skills, time management and organization skills, and a results-oriented mindset. The position is fully remote with a competitive compensation package, national medical dental and vision healthcare plans, company provided life insurance policy, optional accidental insurances, FSA and DCFSA benefits, unlimited paid time off, and a 401k plan.

Competitive Intelligence Analyst

Company: HubSpot

Location: USA

Posted Dec 15, 2024

The HubSpot Customer Insights CI team is looking for a competitive analyst to join their quickly growing organization. The role involves reporting to Product Marketing and working with a Customer Insights team for market research, competitive and customer data analysis. The analyst will lead the charge in building competitive assets for the Service Hub product, conduct comprehensive competitive analysis, monitor competitor activity, and create clear battlecards for sales. The role requires strategic thinking, marketing and sales experience, and excellent communication and analytical skills. The cash compensation range is $88,000 - $132,000 annually.

Senior Data Engineer (Senior Engineer II) - Integrations

Company: Rockerbox

Location: USA

Posted Dec 15, 2024

The text describes a Senior Data Engineer position at Rockerbox, a remote-first company. The role involves building scalable data systems, collaborating with teams, leading technical initiatives, and staying updated on emerging technologies. The company values collaboration, ownership, and continuous improvement. The role offers a $175,000 base salary, equity options, and comprehensive benefits.

Senior Workday Analyst

Company: Dropbox

Location: USA

Posted Dec 15, 2024

The People Technology team at Dropbox is seeking a Senior Workday Analyst to lead crossfunctional enhancement projects, provide insights as a data expert, and represent Workday in integrations with other tools. The role involves optimizing Workday HCM capabilities, collaborating with crossfunctional teams, designing and maintaining Workday reporting and analytics, supporting integrations and implementations, and continuously identifying opportunities for process efficiency and system improvements.

Director of Sales

Company: BAMKO

Location: USA

Posted Dec 15, 2024

BAMKO is seeking a high-performing Director of Sales to build and manage the sales team, maximize sales potential, and increase BAMKO product sales and profitability. The role involves managing international sales teams, designing strategic business plans, and driving sustainable financial growth.

Product Manager - Workday HCM

Company: Dropbox

Location: USA

Posted Dec 15, 2024

The role of a Product Manager for Workday at Dropbox requires leading end-to-end Workday projects, partnering with cross-functional teams, driving innovation, managing integrations, creating reports, and resolving issues. Minimum 7+ years of expert-level experience in Workday tools and technologies is required.

Corporate Communications Manager

Company: Eventbriteinc

Location: USA

Posted Dec 15, 2024

Eventbrite is a leading global events marketplace that creates, shares, finds, and attends events. They offer a dynamic global communications team, a corporate communications manager role, and various responsibilities such as developing and executing strategic communication plans, managing media relations, and supporting executive thought leadership. The position is remote and reports to the Director of Corporate and Policy Communications. The ideal candidate has 6+ years of experience in corporate PR, a background in tech communications, and strong media relations skills.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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