Customer Success Manager Jobs in Washington DC

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Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Sr IT Project Lead- TS/SCI Required

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Apex Developer-Top Secret clearance required

Company: Deloitte

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Verizon Sales Consultant

Company:

Location: Fort Washington, PA

Posted Feb 03, 2025

View Details Apply on The Muse

PKI Systems Administrator

Company: Leidos

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

IT Systems Manager

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Systems Analyst (Tomahawk Program) **

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Apex Developer-Top Secret clearance required

Company: Deloitte

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse
Senior Business Analyst thought leader analytical partner high-leverage high-visibility challenges

Senior Business Analyst - Card External Planning & Analysis

Company: Capital One

Location: Washington DC

Posted Feb 03, 2025

Capital One is seeking a Senior Business Analyst for their Card External Planning & Analysis team. The role involves acting as a thought leader, analytical partner, and insight creator. The team tackles high-leverage problems, drives insights, and propels the Card business forward. Key responsibilities include strategic leadership, storytelling, analysis, partnership, and teamwork. Required skills include strategic and analytic orientation, strong business judgment, influence, executive communication, results orientation, technical and data skills, and a successful track record in a fast-paced environment. Basic qualifications include a bachelor's degree in a quantitative field and at least 1 year of analysis experience. Preferred qualifications include a master's degree, market research experience, SQL querying, business analysis, financial services, and consulting experience.

View Details Apply on BuiltIn

Senior Financial Accountant

Company: The Washington Post

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Jr UX/UI Designer (TS SCI Clearance)

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Mid-Level Business Analyst (TS SCI Clearance)

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Manager, Bright Start (Maternity) and Early Intervention Case Management, RN (must be local to DC Metro area)

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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