Customer Success Manager Jobs in Washington DC

58,179 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

leading Microsoft services provider growing team as an Azure Consultant supporting impactful projects

Azure Consultant

Company: Planet Technologies

Location: Washington DC

Posted Feb 03, 2025

Planet Technologies, a leading Microsoft services provider to the public sector, is seeking a highly motivated Azure Consultant to join their growing team. The Azure Consultant will support impactful projects, scoping, assessing, planning, leading, designing, delivering, testing, and creating technical documentation for customer implementation projects. The role requires a deep understanding of cloud computing technologies, including Azure, O365, and Entra ID, with demonstrated hands-on experience in several domains. The ideal candidate will possess excellent communication skills, problem-solving abilities, and the capacity to navigate new or unknown technical areas. The position operates in a professional office environment, both onsite and remotely, and requires familiarity with standard office equipment and Microsoft Office Suite.

View Details Apply on BuiltIn

Database Administrator (Top Secret Clearance)

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Sr. Systems Analyst - PTO, Paid Holiday, & Paid Leave

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Sales Coordinator

Company: Johnson & Johnson

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

IT Customer Support

Company: Leidos

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

IT Subject Matter Expert (Sr.) - TOP SECRET REQUIRED

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Assistant Nurse Manager (RN) - Med/Surg

Company:

Location: Washington, CT

Posted Feb 03, 2025

View Details Apply on The Muse

Senior Network Engineer

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Public Affairs Campaign Program Manager

Company: Meta

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Cloud Developer Mid TS/SCI REQUIRED

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Sr. Systems Analyst (Tomahawk Program) - Industry leading benefits

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Sr. Systems Analyst - PTO, Paid Holiday, & Paid Leave

Company:

Location: Washington, DC

Posted Feb 03, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

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