Customer Success Manager Jobs in Washington DC

58,179 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

System Concepts Optimization Engineering Manager

Company: The Aerospace Corporation

Location: Washington DC

Posted Feb 03, 2025

The Aerospace Corporation is seeking a System Concepts Optimization Engineering Manager to lead a team of engineers, mathematicians, and scientists. The role involves building and leading teams, applying innovative optimization techniques to spacecraft and orbit design, and contributing to technical analyses. The ideal candidate will have a BS degree in aerospace, astronautical, or mechanical engineering, significant professional experience, and a history of contributing to substantial technical projects. They should also have experience with constellation design, orbital mechanics, and programming languages like Python, C, C++, or MATLAB. The role offers a competitive compensation package and a culture that promotes innovation, growth, and technical excellence.

Apex Developer-Mid

Company:

Location: Washington, DC

Posted Feb 03, 2025

Project Manager (TS/SCI with Poly)

Company: Maxar Technologies

Location: Washington DC

Posted Feb 02, 2025

Maxar Technologies is seeking a Project Manager for a critical mission involving the development, optimization, and support of a geospatial data visualization web application. The role offers opportunities for professional growth, including dedicated development time, online learning, conference attendance, and education reimbursement. The ideal candidate should have a technical or business degree, 8+ years of relevant experience, and project management skills. Familiarity with system accreditation, Lean Agile Development, JIRA, Confluence, AWS cloud services, and geospatial tools is preferred. The base pay for this position in the Washington DC metropolitan area is $119,000 - $197,000 annually.

Consulting Marketing Manager

Company: Agilian.com

Location: Washington DC

Posted Feb 02, 2025

Agilian, a full-service strategy, technology, and change management consulting firm, is seeking a Consulting Marketing Manager to bridge account success and market growth, maximizing the company's impact on the Medicaid ecosystem. The role involves delivering billable consulting services, designing and executing account-based marketing campaigns, and contributing to measurable Medicaid retention improvement rates. The ideal candidate should have analytical thinking, client relationship management, and project execution skills for consulting services, and strategic thinking, content creation, and tech savviness for marketing management. The position offers a competitive salary, comprehensive benefits, and the opportunity to work remotely with a preference for candidates within the DMV.

Salesforce Developer

Company: CoreSphere, LLC

Location: Washington DC

Posted Feb 02, 2025

CoreSphere is hiring a Salesforce Developer with 5+ years of experience in an enterprise-level Salesforce program. The candidate should have strong communication, analytical, and time management skills. They must be a team player, capable of working independently, and have experience with Agile methodology, Apex classes, triggers, Lightning Components, and Visualforce. The role involves implementing CICD environments, designing and developing business applications, and providing technical assistance. The company offers competitive pay, benefits, and a fast-growing environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages