Customer Success Manager Jobs in Washington DC

58,179 open positions · Updated daily

Looking for Customer Success Manager jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Success Manager position in the Washington DC area.

Payor Solutions Account Manager

Company: CVS Health

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse

Chef Manager

Company: Aramark

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse
loan repayment program contract travel

Travel Nurse RN - Home Health - $2,647 per week

Company: Care Team Solutions

Location: Lacey, Washington

Posted Jan 25, 2025

View Details Apply on healthecareers.com

Food Service Worker

Company: Aramark

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse
create and align technology vision lead complex crossfunctional initiatives manage multiple agile/waterfall squads

HR Technology Director

Company: MassMutual

Location: Washington DC

Posted Jan 25, 2025

The Director of HR Technology will create and align a technology vision with business strategy for HR, Employee Experience, and Digital Communications. They will lead complex initiatives, manage multiple agile/waterfall squads, and ensure cost-effectiveness and transparency. The role involves delivering projects on time and within budget, collaborating with other ETX leaders, and influencing technology strategy for growth. The ideal candidate will have a masters degree in computer science, experience with cloud platform migration, and expertise in change management, technology transformation, and innovative problem-solving.

View Details Apply on BuiltIn

Retail Banker I (40) East of the River

Company: TD Bank

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse

Food Service Manager

Company: Aramark

Location: Washington, DC

Posted Jan 24, 2025

View Details Apply on The Muse

Content Policy Manager

Company: Meta

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse
Project Manager to coordinate plan develop and implement moderate to complex business projects demonstrate accountability agility a dedication to be inclusive a strong business acumen and will show courage even in the most difficult situations MMSDs strategy is to aggressively grow top line sales by expanding existing and establishing new partnerships with financial institutions

Project Manager - MassMutual Strategic Distributors

Company: MassMutual

Location: Washington DC

Posted Jan 25, 2025

The MMSD Program and Delivery team is seeking a Project Manager to oversee moderate to complex business projects, readiness initiatives, and recommend strategies. The role requires accountability, agility, inclusivity, strong business acumen, and courage. The team aims to aggressively grow top-line sales by expanding partnerships and investing in technology, sales operations, marketing, and product development. The Project Manager will monitor project progress, lead cross-functional teams, ensure alignment of functional plans with project plans, and manage budget, timeline, resources, and scope. Minimum qualifications include a Bachelor's degree and 7+ years of project management experience. Preferred qualifications include a Masters degree, third-party distribution market experience, life annuity product experience, PMP certification, and the ability to operate in agile and waterfall environments.

View Details Apply on BuiltIn

Food Service Worker - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse

Leasing Manager

Company: KETTLER

Location: Washington, DC

Posted Jan 25, 2025

View Details Apply on The Muse

Frequently Asked Questions

What are the typical salary ranges for Customer Success Manager positions at different seniority levels?
Entry‑level CSMs earn between $70,000 and $90,000 annually. Mid‑level managers earn $90,000 to $120,000. Senior CSMs with 5+ years of experience can command $120,000 to $160,000, while CS leads or directors often exceed $180,000, especially in high‑growth tech firms and in markets like the Bay Area.
What core skills and certifications are most valuable for a Customer Success Manager?
Key skills include customer relationship management, data analysis, product expertise, and communication. Certifications such as Gainsight Certified Customer Success Manager, Salesforce Certified Service Cloud Consultant, Zendesk Certified Support Specialist, and HubSpot CS certifications give a competitive edge.
How common is remote work for Customer Success Manager roles?
More than 80% of openings allow full‑time remote or hybrid arrangements. Companies use tools like Gainsight, Teams, and Zoom to maintain collaboration across distributed teams.
What career progression paths exist for a Customer Success Manager?
A typical trajectory moves from Junior CSM to Senior CSM, then to CS Lead or Manager, followed by Director of Customer Success, and ultimately VP or Head of Customer Success. Each step adds responsibility for strategy, team leadership, and cross‑functional coordination.
What industry trends are shaping the Customer Success Manager role?
Current trends include AI‑driven customer analytics, automated health scoring, subscription‑based revenue models, and the rise of CS Ops teams that focus on process optimization and data governance. CS managers are increasingly partnering with product and engineering to embed customer insights into development cycles.

Related Pages

All Customer Success Manager Jobs 1,109 jobs All Jobs in Washington DC 351,350 jobs Customer Success Manager in Remote 2,492,270 jobs Customer Success Manager in Other US Location 2,168,270 jobs Customer Success Manager in New York City, NY 576,030 jobs Customer Success Manager in Multiple Locations 507,250 jobs Customer Success Manager in USA 454,820 jobs Customer Success Manager in Chicago, IL 337,470 jobs Travel in Washington DC 79,837 jobs Full Time in Washington DC 46,687 jobs Retirement Plan in Washington DC 43,124 jobs 401(K) in Washington DC 37,542 jobs Health Insurance in Washington DC 34,384 jobs Life Insurance in Washington DC 33,039 jobs